Samantha Anderson
Byron,GA
Summary
Eager and goal-oriented Administrator and Paraprofessional with experience acting as support staff, records manager, timekeeper, and project lead in a fast-paced medical field. Key person in moving a program that was on probation into good standings with the ACGME. Outstanding multi-tasking ability, able to manage multiple calendars for Physicians and Residents seamlessly. Utilize all previous computer-related skills to operate Microsoft Suite, Teams, Zoom, Epic, and various other programs required. Working within the government as a GS-6 afforded me finance experience such as timekeeping, filing travel expenses, managing all expense reports, and maintaining VA policies and regulations. As the travel coordinator for all Physicians and Residents, outstanding written and verbal communication was required. IT experience as an Information Manager Transmitting daily communication on behalf of the Squadron Commander and to various members of leadership in both the Federal Government and the Civilian world. Leadership skills both working within a group dynamic as well as individual. Guided employees to maintain the highest standards. Organized and managed budget for the Juvenil Facility including managing employee hours, weekly field trip budget, semi-annual budget, and annual budgetary needs for the department. Maintained the regulations and standards set by the DOJ and State Department of Child Services. Disciplined in maintaining HIPPA, Federal Regulations, and Privacy Standards for appropriate storage and disposal of records: written, digital, and other forms of media. Ensured all employees were trained, disciplined when necessary, and participated in the hiring and termination process. Excellent Customer Service provided as a Navigation Specialist and Paraprofessional dealing with patients and parents.
Overview
24
24
years of professional experience
Work History
SPED Paraprofessional
HCBE- Perry/ Byron, GA
Byron, GA
04.2024 - Current
- Houston County Board of Education employee responsible for assisting students in various school-related activities
- Assisting the primary teacher by running small and large group activities
- Provide individualized instruction by matching instruction to the needs of each learner
- Responsible for working with students in small groups or in prescribed one-to-one assignments to tutor, reinforce, or follow up learning activities in basic academic, language, and/or specialized subject areas related to the level of achievement; under direction of teacher
- Assists in the implementation of assigned sections of the student's Individualized Educational Plan (IEP) and behavior intervention plans which may involve the use of approved behavior modification, management techniques or other skills or knowledge to establish and maintain appropriate behaviors
- Assists the teacher in establishing and maintaining a clean, safe, and cooperative classroom and learning environment assisting in organizing the learning environment, preparing and setting up instructional materials and/ or equipment for use in classroom activities, and maintaining instructional materials and equipment
- Assists teachers in implementing the course of study through one-to-one and group instruction; accompanies or assists students to and from school bus or other transportation and in moving to and from activities on the school site.
SPED Paraprofessional
STEPPING STONES GROUP
SPALDING GRIFFIN, GA
10.2023 - 04.2024
- Houston County Board of Education employee responsible for assisting students in various school-related activities
- Assisting the primary teacher by running small and large group activities
- Provide individualized instruction by matching instruction to the needs of each learner
- Responsible for working with students in small groups or in prescribed one-to-one assignments to tutor, reinforce, or follow up learning activities in basic academic, language, and/or specialized subject areas related to the level of achievement; under direction of teacher
- Assists in the implementation of assigned sections of the student's Individualized Educational Plan (IEP) and behavior intervention plans which may involve the use of approved behavior modification, management techniques or other skills or knowledge to establish and maintain appropriate behaviors
- Assists the teacher in establishing and maintaining a clean, safe, and cooperative classroom and learning environment assisting in organizing the learning environment, preparing and setting up instructional materials and/ or equipment for use in classroom activities, and maintaining instructional materials and equipment
- Assists teachers in implementing the course of study through one-to-one and group instruction; accompanies or assists students to and from school bus or other transportation and in moving to and from activities on the school site.
NAVIGATIONAL SPECIALIST
ATRIUM NAVICENT HEALTH
MACON, GA
08.2021 - 10.2023
- Responsible for collecting accurate demographic information and entering it into EPIC
- Assign the correct health plan for insurance
- Determine the correct coordination of insurance plan benefits
- Utilize payer web portals to obtain correct insurance information via the internet and additional references as provided by the site
- Determine if authorization is required for service and if so, determine if pre-certification has been obtained before service
- Capable of completing rapid registration for all patients, assisting patients with the self-check-in process kiosk system, explaining all legal documents, and being responsible for collecting payments as necessary
- Monitors call center reports related to department metrics and provides effective communication and presentation to department leaders of outcomes and results
- Takes responsibility and demonstrates reliability by taking initiative, following through on commitments, and assuming ownership of tasks individually and as they apply to the team
- Set up work and prioritize and organize work within general guidelines
- Greet patients immediately following Operational Excellence Standards
- Gather patient information including but, not limited to insurance card, driver’s license, and legal documents in preparation for registration
- Schedule patient for services ordered by their Physician
- Determine the correct outpatient service ordered by the Physician and schedule it appropriately
- Apply the correct resources and orders as well as other required supporting documentation for their services to be provided
- Use problem-solving skills to provide a methodical, patient-centered approach ensuring to analyze the information presented to you by the patient, provider, or other outside facilities to come to a well-thought-out conclusion
- Use technology as a resource for meetings, communication correspondence, and quick reference to reach team members to update information or provide assistance for team members using such programs as Microsoft Suite, Teams, Zoom, Google Docs, Google Meets
- Ensure all customers: patients, providers, and facilities receive the highest level of customer service.
I/S APPLICATION SYSTEM
MEDASOURCE/ EPIC
BALDWIN/ MACON, GA
05.2021 - 08.2021
- Assist users in navigating a new system being installed by the facility that will streamline patient care
- Verify that users are loaded into and assigned to the appropriate training course
- Assist with any issues that arise by working directly with IT to troubleshoot and resolve the issue
- Document and sign off on all users who have completed their assigned training and answer any questions before or after the training
- Sanitize and reset every workstation once users have concluded their tasks
- Schedule Teams meetings for users of the new Epic training program and escalate all reported issues within a timely manner to be sure the users can gain access to their respective systems.
RESIDENTIAL MANAGER
RESCARE BRIGHT SPRINGS
REYNOLDS, GA
11.2020 - 05.2021
- Supervise the Direct Support Staff who are responsible for providing assistance to person(s) to promote the physical, social, and physiological well-being of our clients
- Monitor and ensure staff adheres to all agency procedures to ensure the highest levels of safety practices to maintain a safe environment for all clients
- Supervise Direct Support Professionals (DSP) interactions with all person(s) served and support staff to promote the rights of the person(s) served to achieve an enhanced quality of life
- Provide supervision for 7 individual FT/PT Direct Support Professionals (DSP) and ensure weekly schedules are created using Excel spreadsheet to include at least 2 backup personnel
- Monitored labor hours and be sure that service site(s) are operating within budgetary guidelines
- Turn in all receipts, submission of trust fund requests, and any other related items are submitted in a timely fashion
- Encourage staff to measure up to the highest standards of the company as well as their supervisor
- Conduct daily staff meetings and debriefing to bring the staff up to date with the expectations of the residency and its inhabitants
- Communicate to team members about training, and mandatory staff/ department meetings
- Participate in the interviewing process and termination process when necessary
- Turn in all expenses via a report to my supervisors, and account for all sensitive materials related to our clients
- Safeguard and inspect all client's records to ensure all information is accurate and up to date including but, not limited to diagnosis, medication, and access sheet
- Inform supervision to include Case Manager/ Social Workers and any other outside agencies involved
- Act as transportation for clients to attend trips, hospital visits/doctor appointments, and other places client is required to attend
- Keep the client's Social Worker, Probation Officer, Legal Guardians, and other persons responsible for them informed of their progress
- Properly sign out all vehicles and return them to the appropriate locations
- Ensure all doors are locked, cameras are working, and clients are in designated rooms and spaces at the appropriate times
- Be sure all medications are given and life skill lessons have been taught, and chores have been assigned according to rotation
- Plan and budget for all off-site field trips.
DIRECT SUPPORT PROFESSIONAL
RESCARE BRIGHT SPRINGS
Reynolds, GA
10.2020 - 05.2021
- Maintain records following company policies and procedures related to services delivered, progress notes, changes in health and emotional condition, or significant events
- Maintain a clean and safe space
- Conduct 24-hour oversite to include bed checks by facility regulations, and ensure all general housekeeping duties are performed
- Implementing daily routine based on supervision notes and instruction from the prior shift
- Model appropriate behavior for the youth in our care and teach them life skills including proper health and hygiene habits according to ability and skill level
- Work closely with other staff members to ensure the safety of all clients and staff members
- Control your emotions and maintain a balance of discipline and respect
- Adhere to the schedule provided if a change is needed report it to a supervisor immediately
- Maintain a professional working relationship with clients Caseworker/ Social Worker.
ASSISTANT DIRECTOR
CHILDCARE NETWORK
WARNER ROBINS, GA
12.2019 - 11.2020
- Assisted with all aspects of compliance and program regulations, licensing, staffing, professional development, quality control, budgeting, parent and public relations
- Operate and maintain food services and mealtime practice as regulated by Child Audit and Adult Care Food Program (CACFP)
- Submit accurate daily account of attendance of all children who attend the center
- Track each meal and snack given to each individual child
- Then submit weekly numbers to State for verification purposes
- Maintain program purchases as needed with approval from Program Director
- Screen all persons entering facility, and keep copies of all screening record
- Supervise a staff of 12 FT staff members monitor clock in and out times
- Participate and host job fairs
- Assist with maintaining the annual budget
- Oversee the disinfection of the entire facility and maintain the standards set forth by the state, CDC, and Childcare regulatory authorities as it pertains to COVID-19 standards.
LEAD TEACHER (Promoted)
CHILDCARE NETWORK
WARNER ROBINS, GA
02.2019 - 12.2019
- Implemented age appropriate curriculum to nurture and stimulate various domains of child development
- Maintain a developmentally appropriate classroom environment that reflects mental stimulation
- Planned and executed periodic parent-teacher conferences to discuss the child(ren) progress
- Assigned daily tasks to encourage independence and get them accustomed to the classroom routine (each job would rotate weekly)
- Introduced a toilet training course and hosted a graduation ceremony at the successful completion of potty training
- Assist families with children’s transitioning into the next level of school
- Complete all agency-required records in a timely fashion and complete daily meal attendance for the front office.
ASSISTANT TEACHER
CATHEDRAL PARKWAY TOWERS PRE-SCHOOL, INC.
NYC
- 02.2019
- Assist in the planning and implementation of educational, social and emotional, and health care needs of the students
- Reinforces lessons presented by lead teacher through review of materials with students in one-to-one, and small group settings
- Ensure classroom regulations are followed
- Assist the lead teacher with record keeping, tracking attendance, and grad calculations
- Assist the lead teacher with lesson plan preparations to include securing materials and equipment for the classroom to function at an optimal level.
TRAINING PROGRAM ADMINISTRATOR
LENOX HILL HOSPITAL (NORTHWELL)
NYC
02.2018 - 10.2018
- Maintain the accreditation status of 2 ACGME programs (Urology/ Pathology)
- Prepare all quarterly evaluations for Physicians, Residents, and the programs
- Organize and maintain all confidential records such as Medical licensing, Medical Board scores, Medical records, and financial records
- Organize all materials for site visiting from the ACGME to maintain accreditation
- Organize and reserve space to conduct interviews for new Residents, and Fellows seeking a spot in our programs
- Create the agenda which requires managing multiple Physicians calendars to setup interview times without interfering with their patients, training, and other meetings that are scheduled
- Creating packages for all Residents, and Fellow ensuring the interviews are running on time, provide food for all the interviewers and participants
- Manage all food requirements for all meetings, trainings, and other important events
- Purchase advertisement space for the 2 programs
- Act as a travel coordinator and ensure all Residents/ Fellows made it to other cities/ states for their educational needs
- Filed all receipts for reimbursement and conducted training regarding travel, and time & attendance they were training at another facility
- Attend Monthly TPA meetings and keep Executive and Senior staff abreast of new policies and any changes made to the guidelines
- Required to attend all TPA meetings locally and out of state
- Budget and oversee the entire Residency/ Fellowship graduation
- Part of the team that successfully took the Urology Program off of probation.
RESIDENCY LIAISON
Lenox Hill Hospital (Northwell)
NYC
08.2005 - 02.2018
- Assisted in maintaining the accreditation of the Orthopedic Surgery Department
- Maintained budget for the Residency program
- Created a training program for both Physicians and Residents as the travel coordinator which was implemented to teach our new Residents how to successfully request travel authorization and how to complete their travel reimbursement upon their return
- Scheduled in-service examinations
- Organized and maintained the program calendar, and updated all sites that participated in each program with accurate faculty, Resident, and Fellow information
- Created and disseminated the on-call schedule each month
- Attend local and out-of-state TPA meetings/ conferences
- Submit and renew RSS attendance
- Utilize Excel spreadsheet to assist in managing the budgetary needs of the Orthopedic Residency program.
MEDICAL SUPPORT STAFF
US DEPT OF VETERAN AFFAIRS
NY
05.2008 - 08.2015
- Personal liaison to the Chief of Medical Service department
- Responsible for sending verbal and written communications to the other departments to inform them of upcoming staff meetings, and training events
- Timekeeper for 8 sections and 50 contracted Physicians
- Travel coordinator for all the Physicians in the department I created an Excel spreadsheet to organize and track all travel dates, expenses, and receipts for each Physician
- As the records manager responsible for maintaining both physical and digital copies of all documents as they pertained to travel, VA policies, and retention of all sensitive, and confidential documents
- Responsible for scheduling transfer or destruction of all physical and digital media
- Maintained and organized all confidential records including Peer Reviews, TORT claims, Mortality screening, patient files, Resident and Physician files which included medical licensing
- Facilitate all communication between the lab, Physicians, and Residents.
ADMISSIONS COORDINATOR
WESTON UNITED COMMUNITY RENEWAL INC
NYC
10.2006 - 10.2008
- Responsible for maintaining a caseload of 45-50 clients
- Required to submit quarterly and monthly reports to the Department of Mental Health and Hygiene
- Conduct outreach visits to client's residences, and hospitals and verify they comply with Physician and Residential Facilities
- Coordinate individual and group orientation for new/ prospective clients
- Participate in intake meetings and case conference meetings
- Teach basic health and hygiene courses to facilitate knowledge of basic life skills
- Schedule setup and host outreach meetings to advertise new programs to our other sites and introduce new members
- Assisted the Director with monitoring the annual budget, and planning trips, and event-themed days for the clients.
INFORMATION MANAGER
F.E. WARREN AFB
CHEYENNE, WY
01.2003 - 01.2003
- Personal Secretary to the 90th Security Support Commander
- Provide Workgroup Management assistance to 132 squadrons
- Responsible for troubleshooting computer-related problems including the removal of the Trojan virus and other viruses from every computer in the Squadron, removing and reinstalling motherboards to affected computers
- Maintaining an accurate account of every computer in the Squadron
- Installed initial CAC card readers
- Prepare monthly squadron reports and aid in squadron evaluations
- Squadron Records Manager was responsible for maintaining an accurate recall roster for the entire squadron to be used for emergencies, recalls, and training exercises
- Maintained the Group Commanders' calendar and correspondence.
POSTAL CLERK
USAF
FUSSA, JAPAN
01.2001 - 01.2003
- Responsible for training incoming Finance Postal Clerks who reported to our unit
- Acted as the Assistant Post Master in my supervisor’s absence
- Responsible for daily audits of clerk’s drawers
- Responsible for the transmission of all financial transactions to PACAF and San Francisco
- Made both daily and night drops to secure cash that was earned for the day
- Processed 2.2 million pounds of official mail, and accurately managed $1,000 flex account per United States Postal procedures
- Perform monthly audits on all stamps
- Money orders, metered cash, and coins in the entire facility including the Post Master safe
- Responsible for screening packages for explosive devices, and possible chemical hazards
- Ensured the building was secure every night including arming the building and coming out to disarm the building if there was a false alarm/ malfunction.
Education
MA - Public Administration
The College of New Rochelle
05.2016
BA - Liberal Arts
The College of New Rochelle
05.2009
Diploma - Wadleigh Secondary High School
Science and Technology
New York, NY06.2000
Skills
- Supervising Experience
- Night Audit
- Desktop Administration
- Records Management
- Human Resources
- HIPPA and Privacy Policy Man
- Timekeeping
- Data Analysis
- Customer Service
- Organization
Timeline
SPED Paraprofessional
HCBE- Perry/ Byron, GA
04.2024 - Current
SPED Paraprofessional
STEPPING STONES GROUP
10.2023 - 04.2024
NAVIGATIONAL SPECIALIST
ATRIUM NAVICENT HEALTH
08.2021 - 10.2023
I/S APPLICATION SYSTEM
MEDASOURCE/ EPIC
05.2021 - 08.2021
RESIDENTIAL MANAGER
RESCARE BRIGHT SPRINGS
11.2020 - 05.2021
DIRECT SUPPORT PROFESSIONAL
RESCARE BRIGHT SPRINGS
10.2020 - 05.2021
ASSISTANT DIRECTOR
CHILDCARE NETWORK
12.2019 - 11.2020
LEAD TEACHER (Promoted)
CHILDCARE NETWORK
02.2019 - 12.2019
TRAINING PROGRAM ADMINISTRATOR
LENOX HILL HOSPITAL (NORTHWELL)
02.2018 - 10.2018
MEDICAL SUPPORT STAFF
US DEPT OF VETERAN AFFAIRS
05.2008 - 08.2015
ADMISSIONS COORDINATOR
WESTON UNITED COMMUNITY RENEWAL INC
10.2006 - 10.2008
RESIDENCY LIAISON
Lenox Hill Hospital (Northwell)
08.2005 - 02.2018
INFORMATION MANAGER
F.E. WARREN AFB
01.2003 - 01.2003
POSTAL CLERK
USAF
01.2001 - 01.2003
ASSISTANT TEACHER
CATHEDRAL PARKWAY TOWERS PRE-SCHOOL, INC.
- 02.2019
MA - Public Administration
The College of New Rochelle
BA - Liberal Arts
The College of New Rochelle
Diploma - Wadleigh Secondary High School
Science and Technology