SAMANTHA ARENAS
Corona,CA
Summary
Highly organized and detail-oriented professional passionate about executing exceptional events that achieve established goals. Experience with planning, budgeting and coordinating wide variety of both small-scale and large-scale events. Strong communicator and event planner able to foster relationships with both clients and vendors. Keeps up with latest trends and techniques in event planning industry and maintains proficiency with industry software and tools. Possesses excellent communication and interpersonal skills to establish and maintain positive working relationships. Adept at managing all aspects of event planning including logistics, venue selection and catering.
Overview
12
12
years of professional experience
Work History
FUNERAL ARRANGER
Pacific View Mortuary
03.2023 - Current
- Provided exceptional customer service, answering questions and planning funeral and cremation services for grieving families by explaining company policies, procedures, and State of California requirements
- Enhanced family satisfaction by providing compassionate and personalized funeral arrangement services.
- Leveraged extensive knowledge of local customs and traditions when working with diverse clientele, enabling tailored funeral experiences that honored family values and beliefs.
- Assisted in selection and referral of religious clergy, funeral merchandise, catering, and other services to customize funeral services.
- Collaborated with various vendors to ensure timely delivery of materials and services, resulting in smooth and seamless funeral events.
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
FAMILY EVENT PLANNER
Pacific View Mortuary
08.2022 - 02.2023
- Fostered a collaborative working environment among staff members, promoting open communication channels for efficient problem-solving during events planning process.
- Trained and supervised event staff to complete tasks on time.
- Arranged customized memorial services for grieving families to meet personal and memorialized instructions.
- Supported funeral director with all facets of funeral service coordination.
- Provided professional services and support in a dynamic work environment.
- Demonstrated creativity and resourcefulness through the development of innovative memorial displays and customized funeral services.
EVENTS DIRECTOR
Elevated Pulse Productions
11.2011 - 06.2022
- Oversaw events in progress, answered client questions, acted quickly to resolve problems and trained and supported contracted team members and event staff.
- Developed strong relationships with vendors and partners, fostering collaboration and securing favorable terms for clients.
- Fostered long-term client relationships by providing exceptional customer service, consistently delivering high-quality results that exceeded expectations.
- Delivered administrative support between client and company from initial inquiry to post event
- Elevated the guest experience with exceptional attention to detail, creating memorable events that exceeded client expectations.
Education
A.S. HOSPITALITY & RESTAURANT MANAGEMENT -
Mt. San Antonio College
06.2017
Skills
- Operations management
- Project development
- Event planning and coordinating
- Strong written and verbal communication skills
- Staff training & management
- Knowledge of computer and task management software
- Attention to Detail
- Project Planning
- Cloud-Based Document Coordination
- Vendor Relations
- Operations Oversight
- Logistics Management
Websites
Timeline
FUNERAL ARRANGER
Pacific View Mortuary
03.2023 - Current
FAMILY EVENT PLANNER
Pacific View Mortuary
08.2022 - 02.2023
EVENTS DIRECTOR
Elevated Pulse Productions
11.2011 - 06.2022
A.S. HOSPITALITY & RESTAURANT MANAGEMENT -
Mt. San Antonio College
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