Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Samantha Banks

Summary

Accomplished beauty and fashion professional with 10+ years of management in growth and luxury brands. Proven track record of exceptional customer experience and results. Skilled leadership in operations management, them development, and strategic initiatives.

Overview

9
9
years of professional experience

Work History

Salon Owner/Manager

Bespoke Hair Studio
11.2015 - Current

Salon owner and manager in Washington, DC for over 10 years- expanded Samantha Banks The Hair Studio to a luxury brand (Bespoke) serving area corporate and industry clients.

  • Led a team of 8 talented hairstylists, ensuring seamless service and exceeding client expectations.
  • Recruited and developed top talent, fostering a high-performing team and enhancing customer relationships, leading to positive reviews and retention.
  • Nurtured a vibrant salon culture by organizing team-building activities and recognizing outstanding employee performance.
  • Managed inventory efficiently to ensure optimal product availability, reduce waste, and control costs.
  • Achieved 15% year-over-year sales growth by evaluating client needs and optimizing service and product recommendations..
  • Managed budgeting, expense tracking, allocations, and vendor payments.
  • Developed marketing strategies to attract new clients, utilizing social media and promotional events.
  • Integrated cutting-edge products and techniques into salon practices.
  • Selected and sourced trending hair care and wellness products products, distribution and inventory management.

Previous Employment :

Strong background in brand representation and education at Wella USA. Conducted R&D hair product testing at Avlon KeraCare. Led creative direction at Troupe Salon, partnering with Ford Models Chicago for their new model talent division. Spearheaded our involvement in Chicago's first fashion week. Executed top-tier hairstyling services for HBO productions, ensuring brand consistency and excellence

Education

Film And Media Studies

Hunter College of The City University of New York

Cosmetology Certificate - Cosmetology

Graham Webb International Academy of Hair

Skills

  • Customer Experience Management
  • Team Leadership Management
  • Marketing and Sales
  • Sales Forecasting and Analysis
  • Upselling and Cross-Selling Techniques
  • Product Knowledge
  • Spa Software Proficiency
  • Events Management

Accomplishments

    Awards and Media Recognition

  • Runner Up Best Hairstylist Washington City Paper 2019
  • Featured by WJLA News Channel 8 during Women's History Month 2018, spotlighting Bespoke Hair Studio as a leading local business in Washington, DC

Timeline

Salon Owner/Manager

Bespoke Hair Studio
11.2015 - Current

Cosmetology Certificate - Cosmetology

Graham Webb International Academy of Hair

Film And Media Studies

Hunter College of The City University of New York
Samantha Banks