Summary
Overview
Work History
Education
Skills
Timeline
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Samantha Barros

Plymouth,MA

Summary

Self-motivated banking professional offering strong communication and quick thinking skills. Works productively on teams as well as independently in fast-paced environments. Consistently positive and friendly Teller committed to reaching business goals. Organized and detail-oriented Teller with cash handling and customer service experience. Proven expertise in general accounting and finance concepts. Astute professional providing well-rounded customer service with strong communication skills, sales experience and deep knowledge of banking industry. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

12
12
years of professional experience

Work History

Banking Associate

TD Bank NA
Pocasset, MA
11.2022 - Current
  • Built and maintained client relationships through quality, personalized interactions.
  • Performed transactional, operational, and customer support tasks through knowledge of bank procedures and products.
  • Delivered exceptional service to customers in person or over telephone.
  • Entered customer transactions into computers to record transactions and issue computer-generated receipts.
  • Counted drawers and reconciled remaining cash to accost for deposits and dispersals.
  • Ordered checks, placed stop payment orders and conducted additional special services for customers.
  • Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
  • Cross-sold bank products by answering inquiries, informing customers of new services and promotions.
  • Identified and reported suspicious behavior to security personnel as appropriate.
  • Assisted customers with opening new accounts, processing deposits and withdrawals, and providing account information.

Bartender

Vels Restaurant
Wareham , MA
06.2012 - 09.2022
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Checked identification of guests to verify age requirements for alcohol purchase.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
  • Displayed and retained extensive knowledge of liquors, wines and entrees.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
  • Balanced daily registers and generated sales reports for management.
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
  • Trained new bartenders on drink preparation and upselling techniques.

Education

High School Diploma -

Wareham Senior High School
Wareham, MA
06.2011

Skills

  • Debt and Credit Management
  • Currency and Coin Counter
  • Strong Sense of Banking Ethics
  • Excellent Communication Skills
  • Exceptional Customer Service
  • Task Prioritization
  • Problem Solving
  • Honest and Ethical
  • Honest and Dependable
  • Attention to Detail
  • Signature Verification

Timeline

Banking Associate

TD Bank NA
11.2022 - Current

Bartender

Vels Restaurant
06.2012 - 09.2022

High School Diploma -

Wareham Senior High School
Samantha Barros