Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Samantha Basham

Highland,CA

Summary

Compassionate caregiver with extensive experience at Rica Medalen, adept at enhancing client independence and emotional well-being. Skilled in medication management and relationship building, I effectively developed personalized care plans, ensuring compliance and fostering trust. Recognized for my strong ethics and problem-solving abilities, I prioritize dignity and quality of life for all clients.

Diligent [Desired Position] with background in providing compassionate care to individuals. Known for fostering supportive environment and assisting with daily living activities to enhance client well-being. Demonstrated ability to manage medication schedules and maintain open communication with medical professionals and families.

Experienced with providing compassionate and attentive care to individuals in need. Utilizes strong interpersonal skills and empathy to connect with clients and support their daily living activities. Knowledge of managing medication schedules and coordinating with healthcare providers to ensure comprehensive care plans.

Professional caregiver with strong background in providing compassionate and effective support. Proven ability to adapt to changing needs and collaborate with team members to achieve optimal results. Skilled in personal care, medication management, and patient advocacy. Reliable, empathetic, and focused on delivering high-quality care.

Experienced and knowledgeable about safe patient ambulation, personal grooming assistance, and housekeeping. Remains current on relevant medical conditions and working with qualified healthcare staff to maximize care. Devoted to patient physical comfort and emotional support.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Caregiver

Rica Medalen
Colton, CA
08.2024 - 12.2025
  • Assisted clients with daily living activities, enhancing comfort and independence.
  • Monitored vital signs, reporting changes to healthcare professionals promptly.
  • Developed personalized care plans in collaboration with families and medical staff.
  • Maintained a safe and clean environment, adhering to health and safety regulations.
  • Provided companionship, fostering emotional well-being and reducing feelings of isolation.
  • Administered medications as prescribed, ensuring compliance with treatment plans.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.

Caregiver

Charles H Guerrero
Grand Terrace, CA
03.2023 - 08.2024
  • Communicated effectively with clients, families, and interdisciplinary teams to ensure continuity of care.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted patients with self-administered medications.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Maintained strong connections within caregiver community to gain continuous knowledge.

Shop Manager

House Of Ink
Farmington, NM
01.2019 - 02.2021
  • Oversaw daily operations to ensure efficient workflow and exceptional customer service.
  • Managed inventory levels, optimizing stock availability and reducing waste.
  • Trained and mentored new staff, enhancing team performance and cohesion.
  • Implemented process improvements that streamlined tattoo scheduling and client management systems.
  • Coordinated promotional events, driving increased foot traffic and customer engagement.
  • Cultivated relationships with suppliers to negotiate favorable terms and maintain quality standards.
  • Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
  • Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
  • Kept orderly and accurate accounting records by monitoring sales documentation.
  • Implemented store policies and procedures to remain compliant with corporate guidelines.
  • **** Set up and break down tattoo stations before and after an artists client
  • ****Quoted tattoo pieces and booked appointments
  • ****Bagged jewelry and needles for the shops Body piercer and used the Auto clave machine.
  • ****CPR and BLOODBOURNE PATHOGYN CERTIFIED (Might need RENEWAL)
  • **** Kept the entire shop clean and up to state codes and regulations throughout my entire da.
  • **** Took Payments Ect
  • **** Trusted to receive photo copy and file sensitive documents
  • ****Answer shop Phone and run shops Facebook or other social media pages and incoming messages and inquires

Caretaker

Ann G
Aztec, NM
02.2018 - 12.2019
  • Assisted with daily living activities, promoting independence and dignity among individuals.
  • Developed engaging activities that enhanced social interaction and mental stimulation for residents.
  • Remained alert to problems or health issues of clients and competently responded.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Maintained accurate records of activities, incidents, and resident information for regulatory compliance.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Performed daily routines and activities for clients, including meal preparation, medication reminders, and hygiene assistance.
  • Conducted daily health checks on residents, providing peace of mind for families.
  • Managed medication schedules for residents to ensure timely and accurate administration.
  • Organized transportation for residents to appointments, improving access to essential services.
  • Enhanced residents' quality of life by organizing weekly social activities and outings.
  • Improved communication with families, providing regular updates on their loved ones' care.
  • Addressed emergency situations with calm and efficiency, ensuring resident safety.
  • **** I Cared four Ann's 88 and 90 year old parents on her property, Inside a home specially built next door to hers. I done many things with Ed, and her mother Mrs.Margaret ( Whom was diagnosed with Dementia).

Direct Support Professional

Better Together LLC
Farmington, NM
07.2017 - 04.2018
  • Supported individuals with disabilities in daily living activities, enhancing independence and quality of life.
  • Developed personalized care plans to address unique needs, fostering positive client outcomes.
  • Collaborated with interdisciplinary teams to ensure comprehensive support for clients' physical and emotional well-being.
  • Trained new staff on best practices in direct support, promoting consistency in service delivery.
  • Implemented behavior management techniques to facilitate positive interactions and reduce challenges.
  • Advocated for clients' rights, ensuring access to resources and opportunities within the community.
  • Conducted regular assessments to evaluate effectiveness of support services, driving continuous improvement initiatives.
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
  • Participated in ongoing training opportunities to stay current on best practices in disability support services.
  • Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
  • Assisted disabled clients to support independence and well-being.
  • Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
  • Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Developed and implemented individualized care plans to meet individual needs of each client.
  • Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
  • Advocated for clients'' rights within the broader community, raising awareness about issues affecting those with disabilities.
  • Adapted support approaches based on individual client preferences, fostering increased trust and rapport over time.
  • Managed crisis situations effectively, maintaining calm and ensuring safety of clients and staff.

Housekeeping Supervisor

Village Apartments
Farmington, NM
01.2014 - 10.2017
  • Supervised daily housekeeping operations to ensure optimal cleanliness and guest satisfaction.
  • Trained and mentored staff on effective cleaning techniques and safety protocols.
  • Developed and implemented efficient workflows, enhancing team productivity and performance.
  • Conducted regular inspections to maintain high standards of cleanliness and hygiene compliance.

**** I Tore up and cleaned out old carpet Ect from newly emptied apartments, complete new paint job inside entire newly emptied apartments as well as Completley cleaned apartments from top to bottom making each appliance sparkle like brand new.

Emptied, cleaned and painted pools at each apartment complex during pool seasons. Anything and everything pertaining to Minor maitenience i can do as well

Drive-Thru Cashier

Churches Chicken
Farmington, NM
2009 - 2010
  • Processed customer orders quickly and accurately at drive-thru window.
  • Managed cash transactions, ensuring compliance with company policies.
  • Maintained cleanliness and organization of service area during peak hours.
  • Assisted in training new employees on operational procedures and customer service standards.
  • Collaborated with team members to streamline order preparation and delivery times.
  • Monitored inventory levels, communicating needs to management for timely restocking.
  • Implemented best practices for maintaining food safety and quality standards.
  • Resolved customer inquiries and complaints efficiently, enhancing overall satisfaction.
  • Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
  • Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
  • Maintained clean and organized workstations, adhering to strict health and safety guidelines.
  • Followed food safety and sanitation guidelines at all times.
  • Assisted customers with menu items and accurate order fulfillment.
  • Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
  • Demonstrated excellent customer service skills to increase customer satisfaction.
  • Streamlined order-taking processes to improve overall speed of service for customers.
  • Followed company policies and procedures regarding cash handling.
  • Improved team productivity by assisting with food preparation during peak hours when needed.
  • Collaborated with fellow team members to ensure smooth workflows and exceptional customer experiences during all shifts worked.
  • Balanced cash drawer at beginning and close of shift.

Lead CSR

Pizza Hutt
Farmington, NM
2006 - 2007
  • Led team in resolving customer inquiries and complaints, enhancing overall satisfaction.
  • Developed training materials to onboard new representatives, improving knowledge retention.
  • Streamlined communication processes between departments, reducing response time to customer issues.
  • Analyzed customer feedback trends to identify areas for service improvement and implement changes.
  • Collaborated with management to design strategies that improved team performance metrics significantly.
  • Assisted in the development of training materials to standardize employee knowledge and performance.
  • Reduced wait times for customers by efficiently managing high call volumes during peak periods.
  • Boosted revenue by upselling products and providing personalized recommendations based on client needs.
  • Utilized CRM tools effectively to manage client information, streamline workflows, and track progress towards goals.
  • Acted as a liaison between clients, sales representatives, and other internal teams to ensure seamless collaboration efforts.
  • Provided exceptional support to clients, fostering long-term relationships built on trust and reliability.
  • Maintained detailed records of customer interactions, documenting concerns and resolutions accurately.

Education

High School Diploma -

San Juan College

Skills

  • Respectful and compassionate
  • Time management
  • Elderly care
  • Problem-solving
  • Dependable and responsible
  • Patient care
  • Daily living assistance
  • Multitasking and organization
  • Emotional support
  • Strong ethics
  • Relationship building
  • Compassionate care
  • Verbal and written communication skills
  • First aid and safety
  • Dementia care
  • Medical record-keeping
  • Medication and appointment reminders
  • Direct patient care
  • Behavioral management
  • Medication management
  • Documentation

Certification

Phlebotomist Certified

CPR & Blood Bourne Pathogyn Trained & Certified

Timeline

Caregiver

Rica Medalen
08.2024 - 12.2025

Caregiver

Charles H Guerrero
03.2023 - 08.2024

Shop Manager

House Of Ink
01.2019 - 02.2021

Caretaker

Ann G
02.2018 - 12.2019

Direct Support Professional

Better Together LLC
07.2017 - 04.2018

Housekeeping Supervisor

Village Apartments
01.2014 - 10.2017

Drive-Thru Cashier

Churches Chicken
2009 - 2010

Lead CSR

Pizza Hutt
2006 - 2007

High School Diploma -

San Juan College
Samantha Basham