Provide exceptional customer service through means of efficient, prompt transactions.
Restock and organize merchandise.
Maintain knowledge of payment systems in the form of cash, checks, credit/debit.
Work flexible schedule and extra shifts to meet business needs.
Mentor new team members on POS system operation, customer service strategies and sales goals.
Check identification for proof-of-age for alcohol and tobacco sales.
Homemaker
How’s Work
Stoneham, MA
05.2021 - 08.2021
Assisted elderly clients with daily activities including laundry, housekeeping, and grocery shopping.
Provided companionship and comfort.
Maintained and organized client rooms and communal spaces to minimize environmental and safety hazards.
Agreed to take on additional shifts and extra hours during busy periods to maintain proper staffing and care.
Cashier/ Cook
Calareso’s Farm Stand and Garden Center
Reading, MA
07.2018 - 03.2020
Worked with a large group of people every shift to make sure the store ran smoothly.
Interacted with hundreds of customers daily.
Completed project work assigned by managers which involved stocking the shelves and general cleaning of the store.
Learned organizational skills through tasks such as maintaining inventory.
Operated register for cash, check and credit card transactions.
Vice President of Drama Club
Reading Memorial High School
Reading, MA
07.2018 - 06.2019
Managed a club of over 150 students during four productions throughout senior year.
Facilitated daily meetings and attended afterschool rehearsals with the director in order to plan events, prepare for shows, and organize fundraisers.
Performed in every show senior year while being a full- time student, highlighting the ability to take on multiple roles at once and succeed in doing so.
Volunteer
Pleasant Street Center, Adult Daily Care Facility
Reading, MA
06.2018 - 08.2018
Facilitated engaging, fun, and smooth-running events such as Bingo calling and volleyball.
Exhibited personable and patient attributes during each shift.
Used strong interpersonal communication skills to convey information to others.
Education
Bachelor of Science - Public Health Studies
University of Massachusetts Amherst
Amherst, MA
05.2023
Bachelor of Science - Communication
University of Massachusetts Amherst
Amherst, MA
05.2023
Skills
Public Speaking
Team collaboration
Customer Service
Written Communication
Fundraising
Proficient in Microsoft Office and Google Software
Comfortable with all forms of social media
Interests
Theater; Film, Media, Television; Public Health; Art; Creative Writing; Reading