A hardworking and driven student is working towards a Marriage and Family Therapy degree, and is enthusiastic about learning the field inside and out. Seeks out every opportunity to learn new skills and contribute to group success. Offers strong academic, relationship-building, and problem-solving abilities.
Overview
5
5
years of professional experience
Work History
Shift Supervisor
STARBUCKS COFFEE COMPANY
Scottsdale, AZ
03.2021 - 03.2025
Performed daily bookkeeping procedures, cash reconciliation, and deposit procedures.
Maintained daily inventory accuracy and shipping quality goals by counting shipments and recording food temperatures.
Maintained and enforced cleanliness, sanitation, organization, and food handling techniques.
Completed daily inventory orders for the store, ensuring that the store was fully stocked and running for customers.
Supervised staff, assessed needs, and identified coaching opportunities.
I conducted daily breaks, assigned employees to their stations, and was responsible for overseeing the overall flow and structure of shifts.
Conducted training sessions to train new employees, as well as to keep current employees' job knowledge up to date.
Performed daily physical inspections and prepared written assessments on the facility, equipment, and operations.
Interacted with customers and resolved customer complaints in a friendly, service-oriented manner.