Samantha Bennett
Lancaster,Pennsylvania
Summary
Dynamic professional with a proven track record in event coordination and customer service excellence at Sigma Sigma Sigma and Dicks Sporting Goods. Expert in Microsoft Office and thriving in fast-paced environments, I have led diversity initiatives and trained new hires, demonstrating strategic leadership and an innate ability to recognize customer needs. Former elite athlete with a vast knowledge of sports and sporting goods.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Member
Sigma Sigma Sigma
Bloomsburg, Pennsylvania
01.2023 - Current
- Events Coordinator Chair.
Guided planning and execution of various events.
- Diversity and Inclusion Chair.
Led initiatives to promote diversity and inclusion.
- Mentor to new recruits.
Front Line Customer Service Representative
Dicks Sporting Goods
Lancaster, PA
05.2022 - Current
- Provide exceptional customer service to ensure customer satisfaction.
- Ensure adequate inventory.
- New hire training.
Cafe Customer Service
Universal Athletic Club
Lancaster, PA
01.2020 - Current
- Deliver exceptional service to members.
- Assembled delicious, customized drink orders consistently.
- Maintain optimal inventory levels.
Food Truck Worker
Brody's Mac and Cheese
Bloomsburg, Pennsylvania
09.2024 - 09.2025
- Customer service representative for the Bloomsburg Fair.
Managed customer orders in a fast-paced service environment.
Maintain environment cleanliness.
Cooperated with team members in a small working area.
Education
Bachelor of Arts - Business Marketing
Bloomsburg University of Pennsylvania
Bloomsburg, PA 09.2022 - 05.2026
High School Graduate
Manheim Township High School
Lancaster, PA06-2022
Skills
- Proficient in Microsoft Office applications
- Thrives in Fast-Paced Environments
- Effective Team Collaborator
- Innovative Problem-Solving
- Strategic Leadership Abilities
- Ability to recognize customer needs
References
References available upon request.
Timeline
Food Truck Worker
Brody's Mac and Cheese
09.2024 - 09.2025
Member
Sigma Sigma Sigma
01.2023 - Current
Bachelor of Arts - Business Marketing
Bloomsburg University of Pennsylvania
09.2022 - 05.2026
Front Line Customer Service Representative
Dicks Sporting Goods
05.2022 - Current
Cafe Customer Service
Universal Athletic Club
01.2020 - Current
High School Graduate
Manheim Township High School
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