Samantha Berlanga

• Employment Type: Part time employee
• Duration: 1 year of service, 2023 - present
• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
• Cleaned counters, machines, utensils, and seating areas daily.
• Maintained cleanliness and organization of the workspace, ensuring a safe and welcoming environment for customers.
• Controlled line and crowd with quick, efficient service.
• Maintained regular and consistent attendance and punctuality.
• Provided personalized recommendations based on customer preferences, fostering loyalty and repeat business.
• Displayed strong problem-solving abilities when addressing customer complaints or concerns promptly while maintaining professionalism at all times.

OVERVIEW:

Hard working, quick leaner, multitasker, speaks both English and Spanish, strength in mathematics, good communication, helping hand, well organized, problem solver.

Volunteering Activities:

• Outdoor gardening and cleaning
• Contributed to making epiphany kits
• Helped in annual parish fall festival, OLG Helotes Festival
• Contributed to the stations of the cross

Description:

• Took and followed detailed directions from others.
• Worked in team environment to maintain high levels of productivity.
• Contributed to a positive work environment by maintaining a professional attitude and demonstrating respect for all individuals involved in the project.
• Displayed excellent time management skills while balancing academic responsibilities alongside demanding volunteer commitments.

Volunteer Activities:

• Warehouse sorting
• Community kitchen
• Haven for hope kitchen
• Litter pickup

Descriptions:

• Took and followed detailed directions from others.
• Enhanced community outreach by organizing and participating in various volunteer events.
• Picked, sorted and processed customer orders to manage order fulfillment and increase sales.
• Worked in team environment to maintain high levels of productivity.