SAMANTHA BERRONES
Burleson,TX
Summary
A highly adaptable professional with a proven track record of quickly grasping new processes and effectively meeting the needs of customers and the company. Recognized for exceptional work ethic, unwavering focus, and meticulous problem-solving skills.
Overview
8
8
years of professional experience
Work History
Production Specialist
Required Team Gear
04.2024 - Current
- - Kept production schedules on track by consistently meeting deadlines and prioritizing urgent orders
- - Maintained equipment in good working order by checking and repairing machines, troubleshooting problems
- Contributed to multiple areas including embroidery, heat seal processes and sublimation/patches.
- - Organized work to meet demanding production goals
Embroidery and Heat Seal Machine Operator
Hightech Grafix
10.2022 - 12.2023
- - Followed detailed instructions to operate machines with accuracy and produce quality products
- - Set up and adjusted equipment and properly configured machines for daily operation
- - Trained new employees on proper machine operation, ensuring adherence to company standards and safety
- - Operated various types of machinery, contributing to the successful completion of diverse projects
Cashier Team Lead
Liquor Empire
11.2020 - 10.2022
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
Customer Service Representative
Cowboys Customs
08.2016 - 11.2020
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma - undefined
Mesquite High School
Mesquite, TX05.2015
Skills
- Computer Skills
- Positive Attitude
- Attention to Detail
- Machine Setup and Shutdown
- Picking and packing
- Self-motivated and disciplined
- Attention to detail
- Problem-solving
- Analytical thinking
Languages
Spanish: Native or Bilingual
English
Hobbies and Interests
- Sketching and drawing, enhancing creativity and attention to detail., - Strategy games, - Kayaking, - Team sports, - Tech enthusiast, exploring advancements and innovations, - Enjoy working with hands and fixing things
Timeline
Production Specialist
Required Team Gear
04.2024 - Current
Embroidery and Heat Seal Machine Operator
Hightech Grafix
10.2022 - 12.2023
Cashier Team Lead
Liquor Empire
11.2020 - 10.2022
Customer Service Representative
Cowboys Customs
08.2016 - 11.2020
High School Diploma - undefined
Mesquite High School
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