Samantha Blackwell
Sutherlin,VA
Summary
I have worked a variety of different jobs,especially since 2016 when i had my daughter, due to being a single mom from the beginning. I absolutely love working with children, i also have a passion for decorating cakes, cookies, etc. I believe my diverse background of jobs has helped tremendously with my ability to work through many problems and communicate with customers, students, and just the public in general. I have a very hard work ethic, and believe with training I can do just about anything.
Overview
9
9
years of professional experience
Work History
Stapler/Gluer Operator
EBI
10.2022 - 03.2023
- Aligned and positioned components to promote accurate application of adhesive or heat sealing.
- Removed jammed materials from machines and readjusted components as necessary to resume operations.
- Cleaned and maintained gluing and cementing machinery and equipment.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Kept warehouse clean with daily cleaning, organizing and sanitizing of high-touch surfaces.
- Disposed of damaged or out-of-code products under approval of operations team.
Car Hopper
Sonics Drive In
08.2022 - 10.2022
- Memorized orders and maintained accuracy in high-traffic times.
- Balanced orders on trays weighing over 5 lbs and delivered them to cars.
- Communicated with management and associates to set and exceed sales and customer satisfaction goals.
- Cleaned and maintained drive-in parking lots, picnic areas and building grounds to provide clean and attractive environment for customers.
- Maintained positive and professional attitude to instill business confidence and promote repeat business with customers.
- Operated headset communication system to take orders quickly and accurately from customers.
- Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
Bread Distributor
CC Distributing
04.2021 - 07.2022
- Assisted with sorting and organizing stockroom items.
- Stocked shelves and loaded orders to prepare deliveries.
- Maintained positive relationships with customers to promote continued business opportunities.
- Delivered orders to customers to drive full satisfaction.
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
- Processed payments, made change, and provided receipts.
- Maintained records of sales and customer information to support accuracy.
- Operated delivery vehicles safely and efficiently.
- Completed daily pre- and post-trip vehicle inspections.
- Communicated regularly with dispatcher for delivery route details and changes.
- Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
Cashier Team Lead
Circle K
10.2021 - 05.2022
- Communicated with customers and team members to solve problems.
- Assisted customers by answering questions and fulfilling requests.
- Stocked, tagged and displayed merchandise as required.
- Processed both cash and card purchases and returns.
- Restocked and organized merchandise in front lanes.
- Quickly and accurately counted drawers at start and end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Waitress/Bartender
Shannies Bar And Grill
09.2019 - 10.2020
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Provided recommendations on menu items and upsold food and drinks to increase sales.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Checked guests' identification before serving alcoholic beverages.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
Substitute/Teachers Aide
Abundant Life Daycare
05.2019 - 10.2019
- Maintained smooth classroom operations by assisting teachers with any administrative, instructional or student support need.
- Assisted students with personal hygiene needs such as hand washing and toileting.
- Monitored students during transitional and non-class times such as lunch periods and recess.
- Helped prepare classrooms by setting up activity stations, writing on bulletin boards and distributing materials.
- Operated DVD players and projectors during lessons.
- Supported classroom maintenance and upkeep, organizing books and materials.
- Cooked food per recipe requirements in large batches for routine school breakfasts, lunches and special events.
- Received and stored incoming supplies according to procedures.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Baker
The Cookie Store
03.2019 - 10.2019
- Produced consistently high-quality baked goods for customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Complied with health and safety codes to protect staff and customers.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Frosted and Decorated cookie cakes, cookies, brownies, to customers requests.
- Managed customer service operations, including taking orders and resolving complaints.
- Trained and supervised new employees on bakery operations and procedures.
- Created appealing displays to showcase products in bakery.
- Operated cash registers and processed payments accurately.
- Analyzed customer preferences to design and create tailored products.
- Cleaned and maintained kitchen equipment and oven.
- Followed food safety standards when handling ingredients.
- Managed display cases to verify freshness and attractiveness of products.
Teachers Aide
Abundant Life Daycare
08.2018 - 03.2019
- Assisted teachers with supervision and care of group of 8+ children per class.
- Maintained safety and security by overseeing students in recess environments.
- Supported student physical, mental, and social development using classroom games and activities.
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
- Supported classroom maintenance and upkeep, organizing books and materials.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
Waitress
Villages
11.2017 - 08.2018
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Checked guests' identification before serving alcoholic beverages.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Baker
The Cookie Store
07.2017 - 11.2017
- Produced consistently high-quality baked goods for customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Complied with health and safety codes to protect staff and customers.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Frosted and decorated, cookie cakes, cookies, and brownies to customers request.
- Trained and supervised new employees on bakery operations and procedures.
- Created appealing displays to showcase products in bakery.
- Cleaned and maintained kitchen equipment and oven.
- Operated ovens and bakery equipment to prepare products according to recipes.
Produce Worker/cashier
Foodlion
01.2017 - 06.2017
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Checked personal identifications during alcohol and tobacco sales.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Rotated produce on display by following "first in – first out” policy.
- Broke down pallets to separate produce for sales floor, cooler and backroom prep areas.
- Used knives and plastic wrap to trim and package produce items for individual sale.
- Checked temperature of refrigerated cases and walk-in coolers to prevent bacteria growth and spoilage of produce.
- Checked for outdated and overripe grocery items and removed from inventory.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
Key Holder Manager/Produce Department Manager
Save-A-Lot
03.2016 - 12.2016
- Counted out cash drawers and balanced totals.
- Completed store opening and closing procedures.
- Processed cash, credit, debit, and check payments.
- Kept store clean and organized to provide shoppers with pleasant experience.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Trained and mentored new employees.
- Opened inventory boxes and restocked shelves.
- Monitored and restricted access to keys to maintain store security.
- Assisted in forecasting and ordering stock for upcoming sales and promotions to avoid running out of high-demand items.
- Maintained produce area and kept produce storage area clean and sanitary.
- Planned attractive produce displays, using color and texture to enhance.
- Trimmed, washed and bundled produce.
- Rotated produce on display by following "first in – first out” policy.
- Broke down pallets to separate produce for sales floor, cooler and backroom prep areas.
- Checked temperature of refrigerated cases and walk-in coolers to prevent bacteria growth and spoilage of produce.
- Checked for outdated and overripe grocery items and removed from inventory.
Hostess
Ruby Tuesday
09.2015 - 01.2016
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Completed daily side work and opening and closing duties without fail.
Cashier
Golden Corral Buffet And Grill
07.2015 - 10.2015
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Emptied trashcans and transported waste to collection areas.
Runner/Waitress
Mayflower Seafood
11.2013 - 07.2015
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Processed orders and sent to kitchen employees for preparation.
- Ran errands for various employees throughout company.
- Trained and mentored newly hired employees to explain process flow and safety procedures.
Education
High School Diploma -
Dan River High School
Ringgold, VA05.2015
Skills
- Reading Comprehension
- Customer Orders
- Time Management
- Active Listening
- Customer Satisfaction
- Strong Work Ethic and Dependable
- Special Needs Support
- Small Group Support and Assistance
- Enthusiasm for Students and Teaching
- Cleaning and Sanitizing
Timeline
Stapler/Gluer Operator
EBI
10.2022 - 03.2023
Car Hopper
Sonics Drive In
08.2022 - 10.2022
Cashier Team Lead
Circle K
10.2021 - 05.2022
Bread Distributor
CC Distributing
04.2021 - 07.2022
Waitress/Bartender
Shannies Bar And Grill
09.2019 - 10.2020
Substitute/Teachers Aide
Abundant Life Daycare
05.2019 - 10.2019
Baker
The Cookie Store
03.2019 - 10.2019
Teachers Aide
Abundant Life Daycare
08.2018 - 03.2019
Waitress
Villages
11.2017 - 08.2018
Baker
The Cookie Store
07.2017 - 11.2017
Produce Worker/cashier
Foodlion
01.2017 - 06.2017
Key Holder Manager/Produce Department Manager
Save-A-Lot
03.2016 - 12.2016
Hostess
Ruby Tuesday
09.2015 - 01.2016
Cashier
Golden Corral Buffet And Grill
07.2015 - 10.2015
Runner/Waitress
Mayflower Seafood
11.2013 - 07.2015
High School Diploma -
Dan River High School
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