Dynamic Nurse Manager with extensive experience at Texas Health Resources, specializing in staff leadership and quality improvement initiatives. Proven track record in enhancing patient satisfaction and retention through compassionate care and effective communication. Skilled in financial budgeting and crisis intervention, fostering a collaborative environment that prioritizes patient outcomes.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Nurse Manager, Acute Medical Unit
Texas Health Resources Harris Methodist Fort Worth
06.2010 - Current
Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Managed budgets and controlled costs, achieving financial targets without compromising patient care quality.
Collaborated with interdisciplinary teams to develop individualized care plans for patients with complex needs.
Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
Supervised, directed, and motivated high-quality performance from nursing staff.
Fostered open communication among nurses through regular team meetings, promoting collaboration and shared decisionmaking.
Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
Served as a key point of contact between nursing staff, physicians, administration, and other healthcare professionals.
Improved patient satisfaction scores by fostering a team-oriented environment among nursing staff.
Promoted a culture of safety within the department, conducting regular risk assessments and addressing potential hazards promptly.
Promoted professional development opportunities to encourage nurses to pursue continuous training.
Implemented infection control measures, resulting in reduced incidence of hospital-acquired infections.
Nursing Supervisor, Renal / Transplant / Med-Surg
Texas Health Resources Harris Methodist Hospital
03.2008 - 06.2010
Promoted interdisciplinary collaboration by fostering strong relationships with physicians, therapists, and other healthcare professionals.
Mentored new nursing staff members to promote adherence to established best practices and foster professional growth.
Contributed to positive team dynamics as an approachable supervisor who actively listened to concerns from both patients and nurses.
Managed staffing needs efficiently by creating flexible schedules that maximized coverage during peak times without exceeding budget constraints.
Increased staff retention through effective communication, mentorship, and professional development opportunities.
Maintained a safe environment for patients, visitors, and staff by enforcing infection control measures and risk management strategies consistently across the unit.
Supported departmental goals through active participation in hospital-wide committees and initiatives.
Supervised, directed, and motivated high-quality performance from nursing staff.
Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
Charge Nurse / Staff Nurse, Renal / Transplant
Texas Health Resources Harris Methodist Hospital
09.2006 - 03.2008
Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
Conducted daily shift briefs to inform staff of changes in patient care assignments.
Mentored and supervised junior nurses, fostering a supportive and professional work environment.
Championed a positive work culture by recognizing exemplary performance from team members and addressing conflicts promptly when they arose.
Advocated for patient needs, resulting in improved patient outcomes and satisfaction.
Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
Optimized patient satisfaction through timely response to concerns and effective communication among staff members.
Charge Nurse / Staff Nurse, Med-Surg Unit
Mississippi Baptist Medical Center
06.1999 - 08.2006
Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
Conducted daily shift briefs to inform staff of changes in patient care assignments.
Mentored and supervised junior nurses, fostering a supportive and professional work environment.
Optimized patient satisfaction through timely response to concerns and effective communication among staff members.
Collaborated with other healthcare professionals to provide quality patient care.
Championed a positive work culture by recognizing exemplary performance from team members and addressing conflicts promptly when they arose.
Advocated for patient needs, resulting in improved patient outcomes and satisfaction.
Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
Education
Master of Science - Clinical Leadership And Management in Nursing
Walden University
Minneapolis, MN
08-2013
Bachelor of Science - Nursing
The University of Mississippi
Jackson, MS
05-1999
Skills
Department oversight and management
Staff leadership and development
Financial Budgeting
Quality Improvement Initiatives
Work Planning and Prioritization
Attention to detail
Multitasking and organization
Delegation and motivation
Compassionate and caring
Critical thinking
Clinical expertise
Crisis intervention
Accomplishments
Has maintained a "no lift" environment by ensuring staff have appropriate equipment to reposition and/or lift patients safely, resulting in zero lifting injuries from 2010 to current
Presented the poster presentation "Phase 3: Orbiting in a 'No Lift' Environment" at the 2014 Nursing Symposium and the 2014 Nursing Management Congress Conferences
Co-authored "Patient Handling and Time Outs: The Way to Sustain Safety" in the Nursing Management Journal, June 2015
Nursing Leadership of Excellence Award, 2015
Co-authored "Coordinating Family and Medical Leave" in the Nursing Management Journal, March 2018
Affiliations
Academy of Medical-Surgical Nursing
Texas Nurses Association
Texas Organization for Nursing Leadership
Certification
Certified Medical-Surgical Registered Nurse, The Academy of Medical-Surgical Nurses - 2008 to Current
BLS
Crisis Prevention Training
Timeline
Nurse Manager, Acute Medical Unit
Texas Health Resources Harris Methodist Fort Worth
06.2010 - Current
Nursing Supervisor, Renal / Transplant / Med-Surg
Texas Health Resources Harris Methodist Hospital
03.2008 - 06.2010
Charge Nurse / Staff Nurse, Renal / Transplant
Texas Health Resources Harris Methodist Hospital
09.2006 - 03.2008
Charge Nurse / Staff Nurse, Med-Surg Unit
Mississippi Baptist Medical Center
06.1999 - 08.2006
Master of Science - Clinical Leadership And Management in Nursing
Walden University
Bachelor of Science - Nursing
The University of Mississippi
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