Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
1
1
year of professional experience
2013
2013
years of post-secondary education
Work History
Alvin's Island
Sales Associates
Fort Walton Beach, Florida
04.2021 - 01.2022
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Recognized by management for providing exceptional customer service.
Worked effectively in team environments to make the workplace more productive.
Exceeded customer satisfaction by finding creative solutions to problems.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Prioritized and organized tasks to efficiently accomplish service goals.
Completed day-to-day duties accurately and efficiently.
Assisted with customer requests and answered questions to improve satisfaction.
Cashier
Winn Dixie Supermarket
Fort Walton Beach, Florida
03.2021 - 01.2022
Stocked shelves with merchandise when needed.
Issued receipts, refunds, credits or change due to customers.
Conducted price checks for special orders or discounts as requested by customers.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Resolved customer complaints professionally in accordance with company policy.
Performed other duties as assigned by management.
Greeted customers and answered any questions they had about the store's products and services.
Education
Certificate - Home Health Aide
Care Academy
Wayne, NJ
05.2023 - 08.2023
Certificate - Housekeeping, Front Desk Assistance, Bartender, Waitress
Heart Trust Nta
Kingston , Jamaica
02.2012 - 03.2013
Peterfield High School
Kingston , Jamaica
Certificate - Newborn Care Specialist
Lullaby
Bronz
Skills
Customer service
Conflict resolution
Cash handling
Time management
Effective communication
Attention to detail
Multitasking Abilities
Friendly, positive attitude
Teamwork and collaboration
Timeline
Certificate - Home Health Aide
Care Academy
05.2023 - 08.2023
Alvin's Island
Sales Associates
04.2021 - 01.2022
Cashier
Winn Dixie Supermarket
03.2021 - 01.2022
Certificate - Housekeeping, Front Desk Assistance, Bartender, Waitress