Microsoft Office
Samantha Brost
City Colleges Of Chicago Student
Chicago,IL
Summary
I am a full time student at Harold Washington College with a part-time job at one of the Boys and Girls Club of Chicago. Specifically, I work as a Membership Specialist at the Louis L. Valentine Boys and Girls Club. I work 5 days a week for 6 hours a day. I attend my classes in the morning and work in the afternoon. My academic plans are to transfer to UIC through the Guaranteed Admissions for Transfers program (GAT). I plan to continue to pursue a Bachelor's in psychology, with the end goal being earning a Master's degree. I want to transfer to UIC by Fall 2023 so that I can continue the program as a Junior.
Overview
1
1
year of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Membership Specialist
Boys And Girls Clubs Of Chicago
Chicago, United States
05.2021 - Current
Work- Membership Specialist
- Welcome Club members and newcomers.
- Assist in answering frequently asked questions.
- Direct club members and newcomers.
- Assist with membership fee payments.
- Assist with first aid. Licensed in CPR and First Aid.
- File and alphabetize memberships
- Verify that club memberships are current
- Answering and talking with parents and club associates on the phone
- Supervise front desk lobby & enforce club rules/policies
- Assist with food distribution
- Actively retrieve members for dismissal
Education
Associate of Arts - Applied Psychology
City Colleges of Chicago-Harold Washington College
Chicago, IL 08.2021 - Current
Skills
Relationship building
Membership policies and procedures
Active member engagement
Written and oral communication
Customer Relations
Revenue Generation
Organizing Paperwork
Timeliness
Microsoft Office Skills
Software
KidTrax
Certification
CPR and First Aid
Timeline
CPR and First Aid
04-2022
Associate of Arts - Applied Psychology
City Colleges of Chicago-Harold Washington College
08.2021 - Current
Membership Specialist
Boys And Girls Clubs Of Chicago
05.2021 - Current