Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Samantha Brown

Minot,North Dakota

Summary

Detail-oriented and results-driven professional with five years of experience as a Missile Maintainer in the military, leading and training a team of five individuals in the maintenance of missile systems. Demonstrated expertise in periodic maintenance, troubleshooting, and resolving electrical issues. Committed victim advocate with a proven ability to provide support and resources to individuals in crisis.

Overview

11
11
years of professional experience

Work History

Missile and Space Systems Electronic Maintenance

Air Force
11.2018 - 10.2023
  • Led a team of five personnel in performing periodic maintenance, troubleshooting, and resolving electrical issues on the missile support equipment.
  • Improved team productivity by providing comprehensive training on specialized tools, software, and diagnostic techniques used in missile maintenance.
  • Collaborated with cross-functional teams to address complex technical challenges and ensure mission readiness.
  • Maintained a high level of safety awareness within the team by enforcing strict adherence to protocols during hazardous operations.

Victim Advocate

Air Force
09.2021 - 10.2023
  • Developed safety plans to meet victims' assessment of need.
  • Supported victims, family members and witnesses through law enforcement, healthcare and social services.
  • Conducted Training sessions on sexual assault prevention and response, contributing to a more informed and resilient military community.
  • Maintained confidentiality and ensured a trauma-informed approach in all interactions with victims.

Lead Preschool Teacher

Childtime Learning Center
04.2015 - 09.2016
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Utilized books, songs and games to engage students.
  • Addressed behavioral and learning issues with parents and daycare management.
  • Monitored students' academic, social, and emotional progress and recorded in individual files.

Sales Associate

Bath And Body Works, Limited Brands
04.2015 - 12.2015
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Child Care Provider

Crunch Fitness
04.2013 - 01.2015
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Met with parents about daily activities, positive developments, and issues.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Taught children to organize toys, wash hands, and share by leading by example.

Education

Bachelor of Arts - Psychology

American Military University
Charles Town, WV

No Degree - General Studies

Grossmont Community College
El Cajon, CA

Skills

  • Victim Advocacy
  • Stress Management
  • Case Management
  • Mental health awareness
  • Conflict resolution
  • Team Collaboration
  • Hardware Troubleshooting
  • Data Analysis
  • Curriculum Development
  • Health and Safety
  • Emotional Intelligence
  • Organizational Skills

Additional Information

  • AWARDS AND HONORS , Minot Airman Leadership Academic Achievement 12/2022. Maintained the highest overall average on all academic evaluations among classmates. - Minot Airman Leadership Distinguished Graduate 12/2022. Maintained top 10% highest overall average on all academic evaluations among peers. - Airman of the fourth quarter 2021. Demonstrated flexibility and adaptability in high-pressure situations, ensuring mission-critical maintenance was complete in a timely manner.

Timeline

Victim Advocate

Air Force
09.2021 - 10.2023

Missile and Space Systems Electronic Maintenance

Air Force
11.2018 - 10.2023

Lead Preschool Teacher

Childtime Learning Center
04.2015 - 09.2016

Sales Associate

Bath And Body Works, Limited Brands
04.2015 - 12.2015

Child Care Provider

Crunch Fitness
04.2013 - 01.2015

Bachelor of Arts - Psychology

American Military University

No Degree - General Studies

Grossmont Community College

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Samantha Brown