Samantha Brown
Minot,North Dakota
Summary
Detail-oriented and results-driven professional with five years of experience as a Missile Maintainer in the military, leading and training a team of five individuals in the maintenance of missile systems. Demonstrated expertise in periodic maintenance, troubleshooting, and resolving electrical issues. Committed victim advocate with a proven ability to provide support and resources to individuals in crisis.
Overview
11
11
years of professional experience
Work History
Missile and Space Systems Electronic Maintenance
Air Force
Minot, ND
11.2018 - 10.2023
- Led a team of five personnel in performing periodic maintenance, troubleshooting, and resolving electrical issues on the missile support equipment.
- Improved team productivity by providing comprehensive training on specialized tools, software, and diagnostic techniques used in missile maintenance.
- Collaborated with cross-functional teams to address complex technical challenges and ensure mission readiness.
- Maintained a high level of safety awareness within the team by enforcing strict adherence to protocols during hazardous operations.
Victim Advocate
Air Force
Minot, ND
09.2021 - 10.2023
- Developed safety plans to meet victims' assessment of need.
- Supported victims, family members and witnesses through law enforcement, healthcare and social services.
- Conducted Training sessions on sexual assault prevention and response, contributing to a more informed and resilient military community.
- Maintained confidentiality and ensured a trauma-informed approach in all interactions with victims.
Lead Preschool Teacher
Childtime Learning Center
Tucson, AZ
04.2015 - 09.2016
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Utilized books, songs and games to engage students.
- Addressed behavioral and learning issues with parents and daycare management.
- Monitored students' academic, social, and emotional progress and recorded in individual files.
Sales Associate
Bath And Body Works, Limited Brands
Tucson
04.2015 - 12.2015
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
Child Care Provider
Crunch Fitness
San Diego, CA
04.2013 - 01.2015
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Met with parents about daily activities, positive developments, and issues.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Taught children to organize toys, wash hands, and share by leading by example.
Education
Bachelor of Arts - Psychology
American Military University
Charles Town, WVNo Degree - General Studies
Grossmont Community College
El Cajon, CASkills
- Victim Advocacy
- Stress Management
- Case Management
- Mental health awareness
- Conflict resolution
- Team Collaboration
- Hardware Troubleshooting
- Data Analysis
- Curriculum Development
- Health and Safety
- Emotional Intelligence
- Organizational Skills
Additional Information
- AWARDS AND HONORS , Minot Airman Leadership Academic Achievement 12/2022. Maintained the highest overall average on all academic evaluations among classmates. - Minot Airman Leadership Distinguished Graduate 12/2022. Maintained top 10% highest overall average on all academic evaluations among peers. - Airman of the fourth quarter 2021. Demonstrated flexibility and adaptability in high-pressure situations, ensuring mission-critical maintenance was complete in a timely manner.
Timeline
Victim Advocate
Air Force
09.2021 - 10.2023
Missile and Space Systems Electronic Maintenance
Air Force
11.2018 - 10.2023
Lead Preschool Teacher
Childtime Learning Center
04.2015 - 09.2016
Sales Associate
Bath And Body Works, Limited Brands
04.2015 - 12.2015
Child Care Provider
Crunch Fitness
04.2013 - 01.2015
Bachelor of Arts - Psychology
American Military University
No Degree - General Studies
Grossmont Community College