Samantha Bryan
Cameron,TX
Summary
Dynamic and results-driven professional with extensive experience at ABM Aviation, excelling in optimizing warehouse operations and enhancing customer satisfaction. Proven ability in packaging and labeling, coupled with strong problem-solving skills. Recognized for reducing order processing times and fostering teamwork to achieve organizational goals. Committed to maintaining high standards of efficiency and safety.
Overview
9
9
years of professional experience
Work History
Warehouse Worker
MooreCo
Temple, TX
06.2023 - 01.2025
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Kitchen Staff Member
Regency Nursing & Rehabilitation Centers
Temple, TX
06.2023 - 12.2024
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
Warehouse Lead Person
ABM Aviation
Dallas, TX
04.2017 - 03.2023
- Reduced order processing time by optimizing picking and packing procedures for faster shipment preparation.
- Collaborated with other departments to resolve any discrepancies in orders or shipments, ensuring customer satisfaction.
- Ensured accurate inventory levels by conducting regular audits and adjusting stock records as needed.
- Managed relationships with vendors and suppliers, negotiating pricing agreements that resulted in significant cost savings without sacrificing quality or reliability.
- Oversaw maintenance schedules for all warehouse equipment, ensuring optimal functionality and minimizing costly breakdowns.
Customer Service Representative
Humana
Dallas, TX
02.2016 - 02.2018
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
Methodist Children’s Home
Waco, TX2009
Skills
- Packaging and labeling
- Picking and packing
- Self-motivated and disciplined
- Cleaning and organizing
- Heavy lifting
- Pallet jack handling
- Pallet jacks
- Data entry
- Forklift operation
- Forklift operations
- Barcode scanning
- Willing to learn
- Truck loading and unloading
- Pallet jack operation
Timeline
Warehouse Worker
MooreCo
06.2023 - 01.2025
Kitchen Staff Member
Regency Nursing & Rehabilitation Centers
06.2023 - 12.2024
Warehouse Lead Person
ABM Aviation
04.2017 - 03.2023
Customer Service Representative
Humana
02.2016 - 02.2018
High School Diploma -
Methodist Children’s Home