Summary
Overview
Work History
Education
Skills
Awards And Acknowledgements
Timeline
Generic

Samantha Buller

Omaha,NE

Summary

Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced harsh environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.

Overview

5
5
years of professional experience

Work History

Process Assistant

Amazon
09.2023 - Current
  • My duties included running a stow floor of 20 to 24 AA’s
  • Coached AAs on site standard Takt time and stow rates
  • Performed GCA’s and HRR’s on AAs for Bin Filter Violations Over Stuffing, Overhangs and Multiple Events
  • Filled out PA checklists for Senior Leadership to keep them informed of AA performance and quality
  • Helped clear empty tots off the floors while clearing jams that happen on the lines feeding the AA’s
  • Participated in Start of Shift Standup with OM’s and AM’s to go over the plan for shift
  • At the end of each period attended Sync with my stow team to go over how we as a team performed and make changes to goals if we are hitting barriers.

Seasonal Process Assistant

Amazon
09.2022 - 03.2023
  • My duties included managing a shift of anywhere between 28 to 88 AA’s through processing IB freight from multiple destinations and stowing cases in a specified location to be stored until called upon
  • I also staffed, then virtual assigned AAs to an assigned Pick path and helped stage the units that would be picked and loaded onto a truck to its proper location to meet our daily CPT
  • I aided managers by performing SIMBA, Mastermind’s and Outbound truck audits, preformed weekly INSTACLEANS
  • I calculated risks to our daily goals for both inbound and DA goals while also tracking metrics such as: For inbound stow rate both for individual AA’s and the shift, CPLH, WIP, and risk of completion
  • For DA pick rates for both individual AA’s along with the shift, CPLH, coaching AA’s that are not meeting site standard rates, tracking our picks to Transfer out rate, tracking failed ship moves and conducting STU with AA, tracking pick shorts and sending ICQA AA to find/fix it, and also pick risk
  • Monitored AA’s time off task.

Sortation Specialist

Amazon
10.2018 - 09.2022
  • My duties included inducting packages as they are received from IB trailers, stowing them into their proper location in a timely manner with accuracy while meeting/exceeding station rate
  • I solved issues with broken/damaged packages by repacking/returning them to AA’s within an acceptable time frame, I worked with Global Trailer Dock & Release Trucks that came to the delivery station and unloading trailers in a timely fashion
  • I picked customer packages from their assigned location then prepared them for hand off to the delivery drivers
  • I also trained incoming AAs to stow/buffer/pick within a 4-day onboarding process of the Delivery Station since November 2019 and had become a Training Ambassador as of October 2020.

Education

Associates in Applied Science Photography – Commercial -

Metropolitan Community College
02.2011

Skills

  • I work well in a fast-paced environment with speed and accuracy I have good time management skills and able to communicate well with peers and upper-level management I have good problem-solving skills and can easily adapt to any situation with empathy and patience

Awards And Acknowledgements

Top Performer 2020, Amazon

Timeline

Process Assistant

Amazon
09.2023 - Current

Seasonal Process Assistant

Amazon
09.2022 - 03.2023

Sortation Specialist

Amazon
10.2018 - 09.2022

Associates in Applied Science Photography – Commercial -

Metropolitan Community College

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Samantha Buller