Samantha Burke
Front Royal,VA
Overview
7
7
years of professional experience
Work History
Accounting Assistant
Accounting 4 Your Needs
Front Royal, VA
08.2023 - 12.2024
- Assisted with month-end and year-end close processes, preparing necessary journal entries.
- Matched orders with invoices and recorded required information.
- Answered questions from customers regarding their billing or payment status.
- Prepared and processed payroll.
- Provided support to upper management with special projects related to finance or accounting processes.
- Assisted in the preparation of monthly financial statements and reports.
- Reconciled expenses and financial records.
- Tracked and reported on departmental expenditures, contributing to cost control efforts.
- Reduced financial discrepancies by verifying accounting statements.
- Processed journal entries for accruals, amortization and other adjustments.
- Handled accounts payable and receivable, including invoicing and payment processing.
- Coded invoices to maintain organized and accurate records.
- Received and recorded cash, checks and transfers.
- Reconciled bank accounts on a regular basis.
Customer Service Representative
Aire Serv
Front Royal, Virginia
10.2017 - 08.2023
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
- Answered customer inquiries via phone, email, and chat.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Contacted customers about potential service upgrades, new services and account changes.
- Collected deposits or payments and arranged for billing.
- Helped solve a client's heating and cooling problem over the phone.
Education
High School Diploma -
Westfield High School
Chantilly, VA06-2008
Skills
- File and database management
- Bookkeeping operations
- Microsoft Excel
- Microsoft Word
- Outlook email
- Payroll operations
- Strong communication skills
- Accounts receivable
- Data inputting
- Attention to detail
- Scheduling
- Filing systems knowledge
Timeline
Accounting Assistant
Accounting 4 Your Needs
08.2023 - 12.2024
Customer Service Representative
Aire Serv
10.2017 - 08.2023
High School Diploma -
Westfield High School