Overview
Work History
Education
Skills
Timeline
Generic

Samantha Burke

Front Royal,VA

Overview

7
7
years of professional experience

Work History

Accounting Assistant

Accounting 4 Your Needs
Front Royal, VA
08.2023 - 12.2024
  • Assisted with month-end and year-end close processes, preparing necessary journal entries.
  • Matched orders with invoices and recorded required information.
  • Answered questions from customers regarding their billing or payment status.
  • Prepared and processed payroll.
  • Provided support to upper management with special projects related to finance or accounting processes.
  • Assisted in the preparation of monthly financial statements and reports.
  • Reconciled expenses and financial records.
  • Tracked and reported on departmental expenditures, contributing to cost control efforts.
  • Reduced financial discrepancies by verifying accounting statements.
  • Processed journal entries for accruals, amortization and other adjustments.
  • Handled accounts payable and receivable, including invoicing and payment processing.
  • Coded invoices to maintain organized and accurate records.
  • Received and recorded cash, checks and transfers.
  • Reconciled bank accounts on a regular basis.

Customer Service Representative

Aire Serv
Front Royal, Virginia
10.2017 - 08.2023
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
  • Answered customer inquiries via phone, email, and chat.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Contacted customers about potential service upgrades, new services and account changes.
  • Collected deposits or payments and arranged for billing.
  • Helped solve a client's heating and cooling problem over the phone.

Education

High School Diploma -

Westfield High School
Chantilly, VA
06-2008

Skills

  • File and database management
  • Bookkeeping operations
  • Microsoft Excel
  • Microsoft Word
  • Outlook email
  • Payroll operations
  • Strong communication skills
  • Accounts receivable
  • Data inputting
  • Attention to detail
  • Scheduling
  • Filing systems knowledge

Timeline

Accounting Assistant

Accounting 4 Your Needs
08.2023 - 12.2024

Customer Service Representative

Aire Serv
10.2017 - 08.2023

High School Diploma -

Westfield High School

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Samantha Burke