Samantha Chavarria
Kingsburg,CA
Summary
Methodical and well-coordinated administrative professional well-versed in recruitment strategies. Comfortable multitasking in fast-paced, deadline-driven environments. Proficient in organizing schedules and paperwork. Well-qualified HR professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
12
12
years of professional experience
Work History
Assistant HR Manager
Harris Ranch Beef
09.2023 - Current
- Primary contact for Union related matters in support with VP of HR.
- Managed workflow, expectations, and delivery of processes for 8 team members.
- Provide employee assistance, including employee complaints, investigations, and assists with employee performance reviews.
- Supported frontline supervisors and managers through the Corrective Action process. Draft, review, and issue while using the companies progressive discipline process within 48-hrs
- Assisted with periodic evaluation of compensation structure and programs to ensure that it is equitable, effective, and competitive within market
- Coordinated and assisted in the creation or evaluation of job descriptions in conjunction with department managers.
- Assisted in Sr. level recruitment effort for exempt type of roles in conjunction with the hiring managers and VP of HR.
- Coached and mentored team members from entry level through management.
- Developed HR solutions by collecting and analyzing HR metrics while adjusting to plant pulse.
- Communicated employee issues, feedback, and evaluation to department managers and VP of HR.
- Maintained open door policy for company employees and routinely informally solicits employee feedback both in the office and on the production floor
- Stayed current with employment and labor laws and HR trends. Participated in continuing education
- Validate and approve department hourly payroll records for processing.
- Liaison between plant operations and company VP of HR
- Created and submitted reports on general HR metrics weekly/monthly/annually.
- Maintain documented efforts relating to current and previous year AAP efforts.
- Participate in leadership meetings to provide updates on overall HR performance.
- Led Employee Experience and Engagement programs/events.
- Perform additional duties and projects as assigned by leadership.
HR Coordinator - Recruitment
Harris Ranch Beef
11.2022 - 09.2023
- Posted requisitions through ATS and monitor for aging
- Coordinated with managers and candidates in order to schedule interviews including making room bookings and sending accurate confirmations.
- Conducted factual and in-depth behavioral based interviews with HR Manager and Hiring Manager
- Supported on-boarding of candidate paperwork, performing background checks, assisting in data entry, issuing job offers etc.
- Contacted new hires prior to arrival date and share important first day information.
- Conducted and coordinated with HR team members the delivery and completion of new hire paperwork, orientation and required training programs.
- Established relationships with hiring managers to get a full understanding of their needs, challenges, and culture in making the best hiring decisions.
- Responded to internal and external HR related inquiries or requests and provide assistance.
- Created and submitted reports on general HR metrics weekly/monthly.
- Maintained documented efforts relating to current and previous year AAP efforts.
- Performed additional duties and projects as assigned by management.
HR Recruiter
Prima Wawona
04.2021 - 11.2022
- Explained job duties, compensation and benefits to potential candidates.
- Utilized internal recruiting systems (iCIMS) to record, update and track all candidate progress.
- Monitored applicant tracking system actions to support hiring deadlines and streamline candidate experiences.
- Provided hiring status updates to HR and managers for comprehensive oversight.
- Read, analyzed, and interpreted various internal and external documents and reports.
- Developed recruitment strategies to achieve required staffing levels for assigned requisitions.
- Managed candidate activity within Applicant Tracking System (ATS).
- Advertised and promoted open positions using social media and digital marketing procedures.
- Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
- Created and maintained positive relationships with hiring managers and HR business partners.
- Participated in local job fairs and recruitment events for prospective hiring.
- Attended career fairs and networking events to help fill openings and build candidate pipeline.
- Trained and mentored newer recruiters in successful strategies for interviewing and qualifying candidates.
- Met with hiring managers to identify talent needs and determine criteria for filling vacancies.
Customer Service Representative
Alorica
07.2018 - 07.2019
- Customer service over the phone
- Helps people with different arrange of problems
- From ordering though the phone or troubleshooting
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Educated customers on special pricing opportunities and company offerings.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Assisted customers with making payments or establishing payment plans to bring accounts current.
- Fielded customer complaints and queries, fast-tracking them for problem resolution.
Superior Court Representative
GC Services
02.2018 - 06.2018
- Answered face-to-face and telephone requests for information about warrants, citations and other court documents or procedures.
Teller
Bank Of America
03.2016 - 12.2017
- Maintained confidentiality of bank records and client information.
- Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
- Trained employees on cash drawer operation.
- Directed specific questions to appropriate branch personnel.
- Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
- Used a strong knowledge of banking products and services to confidently educate customers about features, benefits and pricing.
- Delivered exceptional service to customers in person or over telephone.
- Entered customer transactions into computers to record transactions and issue computer-generated receipts.
- Handled cash transactions, balanced cash drawers, performed loan payments and issued cashier's checks.
- Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
- Kept teller window areas clean, organized and fully stocked.
- Reconciled cash and checks against computer records at end of shift.
- Completed monthly audits and managed overdraft reports.
Sales Representative
FGI Business Group
11.2015 - 12.2015
- Contacted new and existing customers to outline benefits of products.
- Fostered relationships with customers to expand customer base and retain business.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Created and implemented store displays, promoting sales and growth.
- Developed key customer relationships to increase sales.
Lead Counter
Panda Express
08.2012 - 11.2015
- Within a year of hired date
- Responsible Lead Counter with 35 months in customer service
- Solid team player with upbeat, positive attitude
- Highly efficient at preparing food orders quickly while greeting all customers and managing the cash register accurately
- Customer-oriented with experience with POS, training, and sales.
- Maintained clean and orderly environment by wiping down counters, sanitizing tables and removing trash and debris.
- Processed cash, credit card and gift card payments and returned payment cards, change and receipts to customers.
- Collaborated closely with teammates to keep processes running smoothly to reduce customer wait times.
- Answered questions regarding menu items, assisting customers in making selections.
- Resolved customer issues and concerns quickly to promote better service and keep lines moving.
- Assisted with training of new employees, offering constructive feedback on completion of job tasks.
Education
Bachelor of Science - Health Administration
California State University - Fresno
Fresno, CA12.2022
Associate of Science - Biological Sciences
Reedley College
Reedley, CA05.2012
Skills
- Effective time management
- Strong organizational skills
- Talent Acquisition
- Corrective Action Planning
- Candidate Selection
- Recruiting and Sourcing
- Recruitment Strategies
- LinkedIn Sourcing
- HR policies and procedures
- Employee Relations
- Organizational Development
- Onboarding and Orientation
Languages
Spanish
Native or Bilingual
Timeline
Assistant HR Manager
Harris Ranch Beef
09.2023 - Current
HR Coordinator - Recruitment
Harris Ranch Beef
11.2022 - 09.2023
HR Recruiter
Prima Wawona
04.2021 - 11.2022
Customer Service Representative
Alorica
07.2018 - 07.2019
Superior Court Representative
GC Services
02.2018 - 06.2018
Teller
Bank Of America
03.2016 - 12.2017
Sales Representative
FGI Business Group
11.2015 - 12.2015
Lead Counter
Panda Express
08.2012 - 11.2015
Bachelor of Science - Health Administration
California State University - Fresno
Associate of Science - Biological Sciences
Reedley College
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