Assisted customers in the Hardware department by answering questions, locating products, and providing recommendations to support purchasing decisions
Executed planogram (POG) updates by reorganizing aisles to meet corporate layout standards and improve product visibility
Operated cash registers, processed customer transactions accurately, and delivered efficient checkout service
Restocked shelves and maintained inventory levels to ensure product availability and organized displays
Collaborated with team members across multiple departments to support store operations and enhance customer experience
Sales/Receptionist
Chicago Stone Gallery
Addison, IL
09.2022 - 08.2024
Working as a dedicated professional with experience in customer service, sales, and marketing. My role involves managing customer interactions, generating sales leads, and enhancing our brand's online presence through social media management and content creation. I excel at providing exceptional customer experiences while maximizing revenue and operational efficiency. My ability to meet and exceed sales targets, resolve inquiries, and streamline processes has led to significant achievements, including raising company revenue, creating long-term customer connections, and maximizing company efficiency.
Cashier/Customer Service
White Cottage
Wood Dale, IL
04.2022 - 09.2022
As a cashier and customer service representative at White Cottage, I efficiently process customer orders and payments while maintaining a friendly and welcoming atmosphere. I excel in handling high-pressure situations during peak hours, ensuring prompt and accurate service. My dedication to providing outstanding customer experiences and resolving inquiries promptly makes me an invaluable asset to the team.
Cashier/Sales Rep
Floor & Decor
Lombard, IL
07.2021 - 09.2021
As a cashier and sales representative at Floor & Decor, I handle customer transactions, provide product information, and maintain a friendly shopping environment. My role is to ensure smooth and accurate checkouts, contribute to sales growth, and offer excellent customer service. I take pride in making each customer's visit a positive and informative experience.