Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Samantha Cabrera

Melbourne,USA

Summary

Operations and Data Analytics professional with 10+ years of experience supporting financial operations, contract lifecycle management, and strategic analytics. Proven record of improving compliance tracking, optimizing workflows, and delivering data-driven insights using Power BI, SQL Server, Tableau, and Salesforce. Known for resilient problem-solving and the ability to quickly master and apply advanced technologies. Strong focus on data-driven decision-making and process optimization. Results-driven professional with expertise in process improvement and contract compliance. Proven ability to manage multi-million dollar contracts and optimize workflows, contributing to significant reductions in discrepancies and enhanced operational efficiencies.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Business Operations

THE HOME DEPOT
Melbourne, USA
01.2024 - 01.2025
  • Reconciled bank and financial statements while maintaining accuracy across daily cash operations and identifying discrepancies requiring investigation.
  • Maintain vault cash flow and ensure proper change orders.
  • Audit and research any discrepancies that are over or short.

Contract Operations Specialist, Leveraged Medical and Surgical Equipment

OLYMPUS CORPORATION OF THE AMERICAS
Center Valley, USA
01.2017 - 01.2023
  • Managed financial reconciliation and invoicing for $200M+ annual contract portfolio, ensuring pricing accuracy, audit readiness, and contract lifecycle compliance.
  • Ensure contract lifecycle management process for audit.
  • Liaise with data governance on new and existing programs.
  • Operationalized workflows with program policies, legal requirements, and Standard Operating Procedures.
  • Designed Power BI dashboards to monitor contract compliance and operational risk, reducing discrepancies by 20%.
  • Identified, measured, and monitored business-related risks to capitalize on opportunities.
  • Prepared Business Requirement Documents and maintained functional work instructions.
  • Identified opportunities for continued improvement and supported the implementation of automated solutions.
  • Recommended and created efficiencies. Test, implement, and train on new processes.

Operations Analyst, Strategic Planning

WELLS FARGO
Bethlehem, USA
01.2015 - 01.2017
  • Conducted routine and ad hoc product, performance, and operating model metrics analyses.
  • Organized projects to support better measurement of organizational KPIs and business-related objectives.
  • Managed opportunities working closely with client-facing and business development teams, resulting in a 35% improvement in the close rate.
  • Created visualizations and other reports of analytic findings to support operational effectiveness for 14 national contact centers.

Education

Bachelor of Science - Computer Information Systems, Database Management & Data Analytics

DeVry University
07.2026

Skills

  • Bilingual - Spanish
  • SQL Server
  • Process Improvement
  • Salesforce
  • Power BI
  • Data Interpretation
  • SAP BusinessObjects
  • Tableau
  • Root Cause Analysis

Certification

  • Google Project Management: Specialization
  • Salesforce Sales Operations Specialization

References

Available on Request

Timeline

Business Operations

THE HOME DEPOT
01.2024 - 01.2025

Contract Operations Specialist, Leveraged Medical and Surgical Equipment

OLYMPUS CORPORATION OF THE AMERICAS
01.2017 - 01.2023

Operations Analyst, Strategic Planning

WELLS FARGO
01.2015 - 01.2017

Bachelor of Science - Computer Information Systems, Database Management & Data Analytics

DeVry University
Samantha Cabrera