Samantha Camarillo
Mckinney,Tx
Summary
Collaborative team member with years of experience in Healthcare Staffing, Customer Service, and Fitness Industries. Highly skilled at handling all types of issues successfully. Works extremely well with team members and clients alike. Known for effective problem-solving and goal-oriented planning.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Partner Engagement Specialist
Aya Healthcare
02.2021 - 11.2024
- Worked directly on client accounts in the Healthcare Staffing Industry to hold accountability and performance strategies for improvement
- Organized a rigorous weekly schedule of meetings with clients to review performance metrics and KPIs for maxim success
- Worked with clients on questions through a high volume of email with high attention to fast turnaround on answers
- Vetted applications for possible new partnerships for new staffing agencies before contracts were extended Strategized how to expand th client's reach of staffing contracts by analyzation of data through various platforms for maximum success
- Worked closely with team members on emergency initiatives such as Work Force Distributions within the healthcare industry
- Maintained close relationships with a network of over 300 partners in the Staffing Industry
General Manager, Lead Teacher and Instructor
YogaSix West McKinney
10.2019 - 01.2021
- Communicate with clients on accounts, work with teachers on continuing education, lead classes for both beginners and expert practitioners
- Organize daily operations for both front of the house (Member experience) and back of the house (staff tasks)
- Efficiently able to manage, track and keep client accounts organized by using various software
- Build relationships with clients to keep a high retention rate at the studio
- Strategize with other team members to create daily social media campaigns to increase bookings
- Manage a team of 15 staff members to create the best atmosphere for a thriving exercise facility of over 300 members
- Organize and maintain continuing education for instructors
- Create daily and future class schedules for both staff and members
- Plan and facilitate in-studio and community events
- Communicate with Corporate offices to ensure quality and brand control
- While in Pre-sales, hit over 200 new accounts by calling and contacting new leads and selling Founding Member packages
Lead Coach, Front Desk
Row House West Frisco
01.2018 - 01.2019
- Managed team of 10 to create the optimum schedules for 200 members
- Managed accounts of members, sold memberships, maintained studio integrity
- Worked with employees on by conducting evaluations and providing continuing education
Dance Conservatory Director and Front Desk Assistant
International Conservatory of Performing Arts
08.2014 - 01.2017
- Created specific class plans for a variety of dance classes beginning with preschool through high school students at any given skill level
- Communicated with students and families about upcoming events, scheduling, and shows
- Coordinated and planned performances for conservatory students
- Greeted families, processed payments, and answered phone calls and emails to resolve problems
Dance Industry Front Desk and Staff Member
Dance Industry
06.2006 - 01.2017
- Created schedules for teachers and staff
- Greeted families, processed payments, answered phone calls and emails
- Instructed 15 classes a week
- Communicated with parents on the progress of students
- Created choreography for 20 or more dances for competitions and showings each year
Education
Bachelor of Performing Arts - Dance, Psychology
Southern Methodist University
Dallas, Texas01.2007
Skills
- Customer Service
- Interpersonal Skills
- Communication Skills
- Attention to Detail
- Working in Fast Paced Environments
- Microsoft Office 365
- Excel
- Mondaycom
- Marketing Messages
- CRM
Certification
- Yoga Alliance Certified-200 Hour-May 2016
Timeline
Partner Engagement Specialist
Aya Healthcare
02.2021 - 11.2024
General Manager, Lead Teacher and Instructor
YogaSix West McKinney
10.2019 - 01.2021
Lead Coach, Front Desk
Row House West Frisco
01.2018 - 01.2019
Dance Conservatory Director and Front Desk Assistant
International Conservatory of Performing Arts
08.2014 - 01.2017
Dance Industry Front Desk and Staff Member
Dance Industry
06.2006 - 01.2017
Bachelor of Performing Arts - Dance, Psychology
Southern Methodist University
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