Samantha Capetillo
Egg Harbor Township,New Jersey
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
4
4
years of professional experience
Work History
Delivery Driver
Uber Eats
Egg Harbor, NJ
09.2021 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Delivered packages to customer doorsteps and business offices.
Instacart Shopper
Instacart
Egg Harbor, NJ
05.2022 - 04.2023
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Tracked substitutions and informed customers of changes.
Delivery Driver
DoorDash
Egg Harbor, NJ
09.2021 - 02.2023
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Delivered packages to customer doorsteps and business offices.
Personal Shopper
Walmart
Mays Landing, NJ
05.2021 - 07.2021
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Worked productively with customers to meet order requirements and service expectations.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Sales Associate
Champs Sports
Mays Landing, NJ
06.2019 - 08.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Prepared merchandise for sales floor by pricing or tagging.
Skills
Order picking and processing
Customer Response
Shipping and packaging
Sales expertise
Sales trends
Relationship building
Multi-tasking strength
Professional demeanor
Sales training
Cash register operation
Merchandising understanding
Exceptional customer service
Timeline
Instacart Shopper
Instacart
05.2022 - 04.2023
Delivery Driver
Uber Eats
09.2021 - Current
Delivery Driver
DoorDash
09.2021 - 02.2023
Personal Shopper
Walmart
05.2021 - 07.2021
Sales Associate
Champs Sports
06.2019 - 08.2020