SAMANTHA CARLIN
Tumwater,WA
Summary
Operations professional prepared to leverage extensive experience in operational management to enhance business performance. Expertise in developing and implementing process improvements while fostering collaborative environment to meet organizational goals. Reliable team player with focus on adaptability and achieving targeted results. Proficient in strategic planning and operational efficiency.
Overview
7
7
years of professional experience
Work History
Station Manager
Amazon
Elma, Washington
07.2025 - 05.2026
- Managed daily operations ensuring adherence to safety and compliance standards.
- Oversaw logistics and inventory management, streamlining operations to enhance workflow.
- Implemented process improvements to enhance productivity and reduce delays.
- Trained and mentored staff on operational procedures and best practices.
- Coordinated with cross-functional teams to align operational strategies.
- Developed schedules to ensure adequate staffing for peak periods.
- Monitored staff operations to comply with administrative policies and procedures, safety rules, contracts and government regulations.
- Monitored performance metrics, identifying opportunities for operational improvements.
- Conducted regular staff meetings to align on performance objectives, safety protocols, and customer service standards.
Operations Manager
Amazon
Hillsboro, OR
02.2024 - 07.2025
- Supervised operations staff, ensuring adherence to company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Analyzed and reported on key performance metrics to senior management.
- Facilitated collaboration between departments through clear communication.
- Conducted performance reviews, identifying improvement areas and creating action plans.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
Area Manager II
Amazon
Kent, Washington
10.2022 - 02.2024
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Enhanced efficiency by identifying improvement areas and implementing changes that streamlined operations.
- Continuously improved operational procedures through ongoing evaluation of existing practices, incorporating feedback from team members and adopting industry best practices.
- Evaluated performance reports to identify targeted improvements and implement changes that addressed specific challenges.
- Mentored junior staff members, providing guidance on best practices and professional development opportunities.
- Resolved conflicts promptly to promote positive environment for customers.
- Set clear project objectives, defined expectations, and allocated resources to ensure successful project execution.
Area Manager II
Amazon
SeaTac, WA
04.2021 - 10.2022
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Enhanced efficiency by identifying improvement areas and implementing changes that streamlined operations.
- Continuously improved operational procedures through ongoing evaluation of existing practices, incorporating feedback from team members and adopting industry best practices.
- Evaluated performance reports to identify targeted improvements and implement changes that addressed specific challenges.
- Mentored junior staff members, providing guidance on best practices and professional development opportunities.
- Resolved conflicts promptly to promote positive environment for customers.
- Set clear project objectives, defined expectations, and allocated resources to ensure successful project execution.
Area Manager
Amazon
SeaTac, WA
05.2020 - 04.2021
- Streamlined processes and implemented efficient systems to enhance team productivity.
- Implemented process improvements to enhance operational efficiency.
- Conducted performance evaluations to pinpoint improvement areas and create action plans for team growth.
- Managed team performance and ensured adherence to safety standards.
Process Assistant
Amazon
Kent, WA
02.2020 - 05.2020
- Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
- Monitored and reported process performance, ensuring adherence to established compliance standards.
- Conducted thorough audits to ensure safety compliance and addressed potential hazards promptly.
- Prioritized initiatives to increase success rates of strategic projects.
Seasonal Process Assistant
Amazon
Kent, WA
10.2019 - 02.2020
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Promoted knowledge sharing among team members, enhancing collaboration and innovation.
FC Associate I
Amazon
Kent, WA
09.2019 - 10.2019
- Loaded and unloaded trucks efficiently using appropriate equipment such as pallet jacks or forklifts when necessary.
- Maintained clean and organized workspaces to adhere to health and safety regulations and support productivity.
- Ensured compliance with company safety policies and reported violations to management for prompt resolution.
- Followed procedures at all times for personal and team safety.
Education
Bachelor of Science - History
Southern Utah University
Cedar City, UTHigh School Diploma -
Fremont High School
Plain City, UTSkills
- Proficient in Computer Systems
- Effective Communication
- Collaborative Team Development
- Team Leadership
- Administrative Proficiency
- Amazon Logistics Skills
- Problem-solving
- Operations management
- Operations oversight
- Process improvement
- Performance management
Timeline
Station Manager
Amazon
07.2025 - 05.2026
Operations Manager
Amazon
02.2024 - 07.2025
Area Manager II
Amazon
10.2022 - 02.2024
Area Manager II
Amazon
04.2021 - 10.2022
Area Manager
Amazon
05.2020 - 04.2021
Process Assistant
Amazon
02.2020 - 05.2020
Seasonal Process Assistant
Amazon
10.2019 - 02.2020
FC Associate I
Amazon
09.2019 - 10.2019
Bachelor of Science - History
Southern Utah University
High School Diploma -
Fremont High School