Samantha Carrillo
Provo,UT
Summary
Motivated student working toward Bachelors degree in Digital Marketing. Possess experience in food industry and supply chain management. Proven success working within fast-paced, collaborative settings.
Overview
3
3
years of professional experience
Work History
Server
Cracker Barrel Restaurant
02.2023 - 07.2023
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Package Handler
Fedex
09.2022 - 12.2022
- Followed safety regulations to maintain safe work environment.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
Server
Copper Kettle Cafe
07.2020 - 08.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Host
Copper Kettle Cafe
07.2020 - 08.2022
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Bachelor of Science - Marketing
Utah Valley University
Orem, UT05.2026
Associate of Applied Science - Marketing
Utah Tech University
St. George, UT05.2024
High School Diploma -
Wendover High School
Wendover, UT05.2022
Skills
- Memorization
- Conflict and Complaint Resolution
- Suggestive Selling
- Customer Service
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server
Cracker Barrel Restaurant
02.2023 - 07.2023
Package Handler
Fedex
09.2022 - 12.2022
Server
Copper Kettle Cafe
07.2020 - 08.2022
Host
Copper Kettle Cafe
07.2020 - 08.2022
Bachelor of Science - Marketing
Utah Valley University
Associate of Applied Science - Marketing
Utah Tech University
High School Diploma -
Wendover High School
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