Ella White
Woodstock,IL
Summary
Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business. Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
3
3
years of professional experience
Work History
Server
3 Brothers Restaurant
05.2023 - Current
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Set up tables in between guests to reduce wait times.
- Stayed informed about daily specials and new menu items.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Assisted in training new servers.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Stocked service areas with supplies during slow periods.
Server
Nikos Red Mill Tavern
05.2025 - 08.2025
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Managed food and beverage orders efficiently, maintaining accuracy and timeliness.
- Assisted in training new staff on menu details and service protocols.
- Collaborated with kitchen team to ensure timely preparation and delivery of meals.
- Processed payments using POS system, ensuring accurate cash handling.
- Maintained cleanliness and organization of dining area to enhance guest satisfaction.
Education
Associate of Arts - Marketing/Advertisement
McHenry County College
Crystal Lake, IL05-2025
Bachelor of Arts - Integrated Marketing Communications
University of Mississippi
University, MS05-2027
Skills
- Hostess support
- Team member support
- Memorization
- Tableside etiquette
- Food sales and promotion
- Suggestive selling
- Order accuracy
- Table bussing
- Hospitality service expertise
- Guest engagement
- Strong work ethic
- Exceptional customer service
- Cash handling
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Timeline
Server
Nikos Red Mill Tavern
05.2025 - 08.2025
Server
3 Brothers Restaurant
05.2023 - Current
Associate of Arts - Marketing/Advertisement
McHenry County College
Bachelor of Arts - Integrated Marketing Communications
University of Mississippi