Samantha Carwyle
Myrtle,MS
Summary
As a highly motivated and experienced dental receptionist and assistant, I am dedicated to providing exceptional patient care. I consistently go above and beyond to ensure that patients feel valued and well-cared for. I always strive to learn and improve in my career allowing me to provide even better support to those around me.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
One Smile Dental
Pontotoc, MS
01.2023 - 05.2024
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Processed payments from customers using a variety of payment methods including credit cards, checks and care credit.
- Updated customer information in databases regularly to ensure accuracy of records.
- End-of-day sheets to ensure that all money was accounted for.
- Sent preauthorizations to insurance companies to request approval for patients' dental procedures.
Dental Assistant
Happy Smiles - Tupelo
Tupelo, MS
08.2020 - 05.2022
- Applied sealants and protective coatings to teeth to protect enamel and prevent cavities.
- Followed dentists' directions for giving patients desensitizing agents to prepare for anesthetic administration.
- Checked with participants throughout procedures to help alleviate anxiety.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Laid out dental instruments and equipment before procedures.
- Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
- Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
- Took patient blood pressure and pulse and accurately recorded results in patient charts.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Educated patients on treatment procedures and post-procedure home care.
- Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
- Helped translate for both front and back office.(Spanish)
Education
Certification For Dental Assisting - Dental Assisting
Accelerated Academy | Dental Assisting
Olive Branch, MS09.2020
Skills
- In charge of opening and closing office
- Fill out Preauthorizations for treatment
- Procedure Support
- Instrument Tray Preparation
- Dentrix Proficiency
- Critical Thinking
- Taking X-Rays Nitrous Oxide
- Local Anesthetics
- Sealant Application
- Fluoride Treatments
- Dental Staff Assistance
- Team Communication and
Collaboration - Office Administration,
- Appointment Confirmation
- Scheduling
- Email and Telephone Decorum
- Work Area Cleaning
- Hand Instruments
- Cash Handling
- Verify insurance prior to appointments
Certification
Dental assisting certificate
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
One Smile Dental
01.2023 - 05.2024
Dental Assistant
Happy Smiles - Tupelo
08.2020 - 05.2022
Certification For Dental Assisting - Dental Assisting
Accelerated Academy | Dental Assisting