SAMANTHA CASAREZ
San Antonio,Tx
Summary
Accomplished and energetic with a solid drive for achievement in Accounting / Management; Motivated leader and team player with strong organizational and prioritization abilities. Areas of expertise include Account receivables, customer satisfaction and professionalism.
Overview
2019
2019
years of professional experience
Work History
Ophthalmic Surgery Technician
Stuart Terry Eye Associates
1100 N Main
- Assisted in accurate diagnosis and treatment by providing precise measurements and conducting tests. Supported enhancement of patient service documentation and contributed to treatment procedures.
- Conducted comprehensive history taking to ensure accurate patient information collection.
- Managed daily processing of over 60 customer calls, addressing inquiries and resolving issues efficiently.
- Conducted comprehensive visual acuity tests while ensuring strict adherence to clinical standards and protocols.
- Executed detailed refractometry evaluations to ensure precise eyewear prescriptions.
- Performed accurate tonometry measurements to assess patients' eye pressure and enhance overall eye care evaluations.
- Oversaw monitoring and documentation of pupil size and reactivity to enhance patient evaluation accuracy.
- Conducted comprehensive evaluations to assess eye muscle capabilities.
- Conducted visual field tests to ensure accurate assessment of peripheral vision capabilities.
- Employed advanced imaging techniques to measure corneal thickness with precision for patient assessments.
- Employed advanced techniques to ensure precise corneal curvature measurements during clinical evaluations.
- Executed fluorescein angiography to capture detailed images of retinal blood flow and identify abnormalities.
- Performed contact lens fitting procedures and instructed patients on optimal usage and maintenance practices.
- Assisted teams in completing projects on schedule and within budget. Supported project management efforts by coordinating tasks and resources. Contributed to team success through effective communication and collaboration.
Contact Lens Manager
America's best contacts and eyeglasses
San Antonio, TX
- Ophthalmic Assistant
- Optician sales Customer Service
- Inbound Calls 200+ daily
- Customer resolution
- Insurance claims and Authorization
- Filling
- Sterilization Protocol
- Procedure tray preparation
- Scheduling
- Inventory
- End of day reports on customer satisfaction
- Project managing sales planning and store promotions
Complete Line Glass Inc.
San Antonio, TX
06.2016 - 01.2019
- Managing 4 locations San Antonio, Houston, Grand Prairie and Laredo Texas. Accountable for 3000+ accounts, Answering telephones and give information to callers 250+ calls daily, take messages, or transfer calls to appropriate individuals.
- Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
- Create, maintain, and enter information into databases.
- Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
- Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
- Maintain scheduling and event calendars.
- Locate and attach appropriate files to incoming correspondence requiring replies.
- Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
- Provide services to customers, such as order placement or account information.
- Prepare and mail checks.
Education
RDA - registered Dental Asst.
Kaplan College
San Antonio, TXGED - undefined
Bob & Jeanne Billa Learning
San Antonio, TX10.2011
Skills
- English Language Writing
- Active Listening Customer and Personal Service Reading Comprehension Time Management
- Computers and Electronics Service Orientation
- Coordination Social Perceptiveness
- Mathematics Active Learning
- Personnel and Human Resources Negotiation
- Economics and Accounting Production and Processing
Timeline
Complete Line Glass Inc.
06.2016 - 01.2019
RDA - registered Dental Asst.
Kaplan College
GED - undefined
Bob & Jeanne Billa Learning
Ophthalmic Surgery Technician
Stuart Terry Eye Associates
Contact Lens Manager
America's best contacts and eyeglasses