Samantha Castrellon
Summary
Resourceful and adaptable professional with experience spanning in healthcare, retail management , event production, and customer service. Skilled in leading teams, coordinating large-scale operations, and providing compassionate, guest focused support. Proven ability to manage logistics under pressure, drive sales performance, and deliver exceptional experiences across diverse industries. Known for strong communication, problem-solving, and organizational skills that consistently improve efficiency and client satisfaction.
Overview
7
7
years of professional experience
Work History
On-site Manager
Insomniac Events
06.2019 - Current
- Conducted post-project evaluations to identify areas for improvement and implemented changes as needed for future projects.
- Monitored project progress closely, making adjustments as necessary to keep timelines on track without sacrificing quality or safety standards.
- Coordinated with cross-functional teams on projects aimed at improving overall facility conditions and promoting a clean working environment.
- Increased employee performance through effective supervision and training.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Completed schedules, shift reports, and other business documentation.
Photo Booth Attendant
EYPhotobooth
01.2019 - Current
- Set up, operated and maintained photobooth equipment for weddings, corporate events, and private parties.
- Delivered high quality prints and digital copies while troubleshooting minor technical issues on-site.
- Provided excellent customer service by engaging with guests and accommodating special requests.
- Coordinated with event staff to ensure smooth flow of activities and timely setup/breakdown.
- Represented the company in a professional and friendly manner contributing to positive client feedback and repeat business.
Specialty Sales Manager
Target
11.2021 - 08.2025
- Led and developed a high-performing team across specialty departments (style, Tech, Beauty, Home), driving sales , service, and guest satisfaction.
- Trained, coached, and motivated team members to meet performance goals while fostering an inclusive and collaborative culture.
- Analyzed sales reports, market trends, and guest insights to identify opportunities and implement strategies that increased revenue.
- Partnered with senior leadership and cross functional teams to optimize workflow and improve operational efficiency.
- Maintained strong knowledge of product lines and promotions to support team selling and guest engagement.
- Weekly reporting research to ensure green metrics, and overall improvement of team strategies and drive sales.
Respite Caregiver
ComForCare
01.2020 - 07.2021
- Provided compassionate in-home care and respite support for clients, ensuring safety,comfort, and emotional well-being.
- Assisted with daily living activities including meal preparations, medication reminders, light housekeeping, and personal care.
- Demonstrated adaptability by tailoring care strategies to accommodate clients'' fluctuating needs or preferences.
- Collaborated with family members and care teams to develop personalized care plans.
- Maintained detailed documentation of care provided and client progress.
Education
Associate of Arts - Business Communication
Santa Monica College
Santa Monica, CA05-2016
Skills
- Scheduling coordination
- Positive attitude
- Teamwork
- Teamwork and collaboration
- Attention to detail
- Customer service
- Multitasking Abilities
- Problem-solving abilities
- Reliability
- Excellent communication
- Team leadership
- Task prioritization
Timeline
Specialty Sales Manager
Target
11.2021 - 08.2025
Respite Caregiver
ComForCare
01.2020 - 07.2021
On-site Manager
Insomniac Events
06.2019 - Current
Photo Booth Attendant
EYPhotobooth
01.2019 - Current
Associate of Arts - Business Communication
Santa Monica College
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