Summary
Overview
Work History
Education
Skills
Timeline
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Samantha Cella

Luling,United

Summary

Observant Logistics Coordinator with proven ability to coordinate and manage transportation of goods and materials. Skilled in inventory management, route optimization and supply chain management. Demonstrated success in developing strategies to reduce transportation costs and improve organizational efficiency. Well-qualified Service Coordinator proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating documentation and handling payments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

16
16
years of professional experience

Work History

Logistics Coordinator

Kataman Metals, LLC
09.2021 - 03.2023
  • Generated documentation and information required for customer shipments
  • Coordinate and schedule shipments as needed
  • Monitor all shipments to ensure timely departures and deliveries and report all exceptions
  • Negotiated freight rates with third-party vendors to acquire cost-effective contracts
  • Recorded all shipments into company software and all vendor invoices that applied to those shipments
  • Registered vendors and customers on database to maintain updated roster.
  • Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.

Service Coordinator

Norsafe Marine & Offshore Services, LLC
01.2014 - 09.2021
  • Receiving and corresponding with customers regarding requests to commission, inspect, repair, and/or service lifeboats
  • Obtaining and providing customers with quotes for requested services
  • Identifying a technician to provide the services requested by the customer and coordinating the delivery of those services, including arranging for technician travel
  • Assure the completion of each contract by submitting the finalized documentation to the correct department within the time required
  • Build and maintain customer relationships to achieve the utmost possible sale of service and initiate the sale of spareparts
  • Scheduled and oversaw maintenance, repair and installation activities.

Fleet Logistics Coordinator

Enterprise Holdings, LLC
03.2012 - 01.2014
  • Maintain and coordinate a fleet of 10,000+ rental units
  • Order and install all incoming new car stock into the New Orleans area rental fleet
  • License and title all of the units in the rental fleet, dealing with Enterprise corporate services as well as local title companies
  • Manage four Vehicle Delivery Technicians to ensure that the highest quality of work was produced on a daily basis
  • Provide all department heads with the proper reporting to ensure that their divisions were operating to maximize profits

License and Title Clerk

Enterprise Rent-a- Car
05.2011 - 03.2012
  • Perform routine data entry or other office support activities, including creating, sorting, photocopying, distributing, and filing documents
  • Re-title and license all expired rental units in the New Orleans rental fleet for National, Alamo, and,
  • Procure renewals and license plates from around the country to ensure every unit in the fleet is rental ready

Management Assistant

Enterprise Rent A Car
02.2007 - 05.2011
  • Sorted, opened, and routed mail and deliveries to meet business requirements.
  • Drove sales and customer service while assisting guests with [Type] services.
  • Conducted research to assist with routine tasks and special projects.
  • Completed daily logs for management review.

Education

Bachelor of Arts - Communication and Journalism

SOUTHEASTERN LOUISIANA UNIVERSITY

Skills

  • Microsoft Word, Excel, and Outlook
  • Management Skills
  • Customer Service Skills
  • Organizational Skills
  • Accounts Receivables
  • Accounts Payables
  • Fleet Dispatching
  • International Shipments
  • Critical Thinking
  • Document Generation
  • Vendor Liaising
  • Transportation and Logistics Coordination

Timeline

Logistics Coordinator

Kataman Metals, LLC
09.2021 - 03.2023

Service Coordinator

Norsafe Marine & Offshore Services, LLC
01.2014 - 09.2021

Fleet Logistics Coordinator

Enterprise Holdings, LLC
03.2012 - 01.2014

License and Title Clerk

Enterprise Rent-a- Car
05.2011 - 03.2012

Management Assistant

Enterprise Rent A Car
02.2007 - 05.2011

Bachelor of Arts - Communication and Journalism

SOUTHEASTERN LOUISIANA UNIVERSITY

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Samantha Cella