Samantha Chapin
Mission Viejo,CA
Summary
Driven and compassionate healthcare professional with extensive experience in direct patient care and case management assistance, notably at CHOC Children's. Excelled in care coordination, EMR systems, and developing chemotherapy roadmaps, showcasing strong administrative support and a professional bedside manner. Proven track record of improving patient well-being and self-sufficiency through effective communication and meticulous attention to detail.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Oncology Case Manager Assistant
CHOC Children's Main Campus Orange
Orange, CA
01.2024 - Current
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Coordinated essential services for clients, resulting in improved overall well-being and selfsufficiency.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Performed wide-ranging administrative, financial and service-related functions.
- Completed daily logs for chemotherapy updates for patients receiving treatment.
- Proofread and edited documents for accuracy and grammar.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to Oncology team.
- Volunteered to help with special projects of varying degrees of complexity.
- Assisted manager in all aspects of business operations.
- Created and stayed up-to-date with chemotherapy roadmaps for current and newly diagnosed patients.
- Connected with appropriate vendors to coordinate delivery of medical equipment and/ or home health nursing care.
Patient Care Technician
Providence Mission Hospital
Mission Viejo
11.2022 - 01.2024
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Maintained clean and safe environment to promote patient safety and comfort.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Prepared patients for morgue with post mortem care for those who had recently expired.
- Collected and transported specimens to prepare for lab testing.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Managed anywhere from 8-12 patients daily
Nanny
Private Family Employer
Rancho Mission Viejo
08.2020 - 06.2023
- Prepared meals and snacks for children based on dietary guidelines.
- Assisted with light housekeeping duties as well as running errands.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Built positive and nurturing environments to support child social and emotional growth.
- Tended to children aging from newborn to 9 years of age.
COPE Health Scholar
COPE Health Scholars Program
Mission Hospital
05.2021 - 08.2021
- Under supervision of RN and PCT, aided in helping assist patients with hygiene needs, answering call lights, and making patients comfortable,
- Learned how to navigate patient and ambulation post operatively in cardiac, step-down, trauma, and orthopedic units.
- Coordinated with other healthcare professionals to provide patients with comprehensive care.
- Prepared and delivered meals to patients, assisting with feeding when necessary.
- Transported patients to and from appointments, assisting with getting in and out of vehicles.
- Monitored patient progress and reported changes to healthcare professionals.
- Helped clinical staff with in-office procedures by organizing spaces and passing instruments.
Education
Bachelor Of Science - Psychology, Focused in Christian Counseling
Liberty University
Lynchburg, VA12.2025
Associates - Health Sciences
Saddleback College
Mission Viejo, CA12.2023
Associates - Liberal Arts
Saddleback College
Mission Viejo, CA12.2023
Skills
- Acute and Rehabilitative Care
- Professional Bedside Manner
- Hospice and Palliative Care
- Medical Doctor and Nursing Staff Support
- Taking Vital Signs
- Patient Care and Monitoring
- Performing EKGs
- Activities of Daily Living (ADL) Assistance
- EMR Systems
- Administrative support
- Creating and updating Chemotherapy Roadmaps
- Experience with Excel, Microsoft Word, Outlook, Adobe
- Discharge Planning
- Care Coordination
- Data Entry and Analysis
- Email and Telephone Etiquette
- Time Management
Certification
- CNA - Certified Nursing Assistant
- CPR Certified - BLS; quarterly renewal
Timeline
Oncology Case Manager Assistant
CHOC Children's Main Campus Orange
01.2024 - Current
Patient Care Technician
Providence Mission Hospital
11.2022 - 01.2024
COPE Health Scholar
COPE Health Scholars Program
05.2021 - 08.2021
Nanny
Private Family Employer
08.2020 - 06.2023
Bachelor Of Science - Psychology, Focused in Christian Counseling
Liberty University
Associates - Health Sciences
Saddleback College
Associates - Liberal Arts
Saddleback College