KHRISTINA KALAW

Work History

QAPI assistant/Case manager

Able Hospice Inc.

07.2021 - 12.2023

Assisted with case managing 50+ Hospice patients in an office setting.
Managed patient's medications under the supervision of a Registered Nurse/QAPI Director, obtained Doctor's orders, ordered necessary medical Equipments, arranged medical transportation for patients, assisted with scheduling nurse visits.
In charge of collecting and analyzing patient care and administrative quality data and used that data to identify, prioritize, implement, and evaluate performance improvement projects to improve the quality of services furnished to hospice patients.
Improved client satisfaction by promptly addressing concerns and implementing appropriate solutions.
Promoted a positive environment for clients through compassionate assistance and empathetic listening.
Increased case resolution rates with thorough research, documentation, and follow-up procedures.

Private Nurse

Concierge Nursing Direct Inc.

09.2017 - 06.2021

Provided bedside care.
Administered/managed client's medications and documented its therapeutic effects.
Assisted with client comfort and ensured safety of patient.
Provided wound care as needed.
Provided emotional support to patients and families during difficult times, demonstrating empathy and compassion in all interactions.
Assisted with meal preparations.
Assisted patients with daily living activities, promoting independence and quality of life.
Helped with coaching other staff members to ensure quality care is being provided as necessary.
Communicated with assigned physician regarding changes in client's condition.
Assisted with transporting clients to any Doctor's appointments/visits.
Enhanced patient comfort by providing attentive and personalized care in a private setting.
Administered prescribed medications, ensuring accurate dosages for optimal patient health outcomes.
Monitored vital signs and reported changes or abnormalities to physicians promptly for timely medical intervention.

Field Nurse

Serenity Hospice

06.2016 - 07.2019

Helped families in caring for their loved ones in a private home, Board and Care, Skilled Nursing Facility and Assisted Living setting.
Assisted in maintaining comfort and quality of life and reported to patient's assigned physicians about changes in patient's condition.
Communicated all pertinent information and evaluations through clear and concise documentation.
Ordered and refilled any needed medical supplies and medications as prescribed by the Physician for patient care at home and maintained details.
Keenly observed patients and provided teaching to families/assigned caregivers about patient's last days/end-of-life care.
Performed pain management and ensured patient's safety and comfort.
Collaborated with interdisciplinary teams for comprehensive care plans, facilitating optimal patient recovery.
Reduced hospital readmissions through thorough patient education and timely follow-up visits.
Enhanced patient satisfaction by building strong relationships and addressing individual concerns.
Administered medication as prescribed, monitoring for side effects and potential interactions.
Performed routine physical assessments, identifying changes in health status and adjusting care plans accordingly.
Provided emotional support to patients and families during difficult situations, fostering trust and open communication.

On-call Nurse

Family Hospice Care LLC

03.2007 - 09.2011

Assisted patients with multiple chronic and terminal diagnoses, including but not limited to COPD, Diabetes Mellitus, Hypertension, Cancer, Parkinson's Disease Alzheimer's/Dementia and HIV.
Made appropriate interventions as ordered by Physicians.
Supported patients and caregivers with customized patient/caregiver teaching tools.
Provided treatment within scope of practice as defined by State law.
Frequently commended for maintaining the safety, respect and dignity of patients.
Coordinated with Hospice team assigned to patients to develop individualized care plans for patients.
Cleaned/sterilized instruments and disposed of contaminated supplies.
Provided home nursing care for terminally ill patients.
Followed Physician's orders and plans for patient's treatments.
Provided excellent patient care.
Provided the best end-of-life care to dying patients.
Enhanced patient care by providing timely and efficient on-call nursing services.
Improved patient comfort by addressing individual needs and providing compassionate support.
Contributed to interdisciplinary team meetings, offering valuable insights into patient conditions and progress.

LVN, Charge Nurse

Country Villa Rancho Mirage

03.2005 - 03.2007

Assisted residents with Chronic diagnoses including but not limited to COPD, Type 1 and Type 2 DM, Asthma, Hypertension, Parkinson's Disease in a Skilled Nursing Facility setting.
Supported patients with customized patient teaching tools.
Supervised Health Aids ensuring quality care and personal needs of residents are being met and provided to each assigned resident.
Ensured efficacy of treatments through monitoring of treatment regimens.
Provided treatments within scope of practice as defined by State law.
Frequently commended for maintaining the safety, respect and dignity of residents.
Coordinated with Doctors and Registered Nurses to develop care plans for residents.
Recorded resident's medical history, vital signs and test results in medical records.
Improved patient care by implementing an efficient patient monitoring system and coordinating with interdisciplinary teams.
Facilitated smooth transitions between shifts through efficient handoff reports that highlighted critical information for incoming nurses.
Instructed residents and family members on proper discharge care.
Monitored residents with acute conditions
Provided necessary health education training for residents.
Maintained patient privacy and confidential patient information.
Tested resident's blood glucose levels, administered medications prescribed and obtained vital signs for a floor of over 20+ patients per shift.
Increased patient satisfaction scores by actively listening to patients'' needs, providing compassionate care, and addressing concerns promptly.
Fostered a positive work environment through mentorship, offering constructive feedback, and recognizing the achievements of fellow nurses.
Managed patient caseloads effectively by prioritizing needs, delegating tasks appropriately, and collaborating with healthcare professionals.

LVN/Charge Nurse

Manor Care Palm Desert

12.2004 - 03.2005

Assisted residents with Chronic diagnoses including but not limited to COPD, Type 1 and Type 2 DM, Asthma, Hypertension, Parkinson's Disease in a Skilled Nursing Facility setting.
Tested resident's blood glucose levels, administered medications prescribed such as insulin and obtained vital signs for a floor of over 20+ patients per shift.
Ensured compliance with regulatory standards through continuous quality improvement initiatives and documentation audits.
Promoted continuity of care by maintaining comprehensive medical records and updating physicians on significant changes in patients'' conditions.
Supported patients with customized patient teaching tools.
Supervised Health Aids ensuring quality care and personal needs of residents are being met and provided to each assigned resident.
Ensured efficacy of treatments through monitoring of treatment regimens.
Provided treatments within scope of practice as defined by State law.
Helped with admission process by assisting with formulating Plan of Care, transcribing medication orders, and teaching.
Coordinated with Doctors and Registered Nurses to develop care plans for residents.
Recorded resident's medical history, vital signs and test results in medical records.
Educated residents about their treatments.
Instructed residents and family members on proper discharge care.
Monitored residents with acute conditions.
Provided necessary health education training for residents.
Maintained patient privacy and confidential patient information.

Summary

Overview

Work History

QAPI assistant/Case manager

Private Nurse

Field Nurse

On-call Nurse

LVN, Charge Nurse

LVN/Charge Nurse

Education

Nursing - Licensed Vocational Nurse

Skills

Certification

Affiliations

Languages

References

Timeline

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