Summary
Overview
Work History
Education
Skills
Timeline
Key Qualifications
Generic

Samantha Chase

Ocala,FL

Summary

Dynamic professional with extensive experience in customer service and team leadership, notably at I & S Top Tier Product. Proven ability to manage operations effectively while fostering a positive environment. Skilled in problem-solving and time management, consistently enhancing customer satisfaction and operational efficiency. Flexible and dedicated to achieving team goals.

Overview

14
14
years of professional experience

Work History

Stay at Home Mom

Myself.
Lutz, FL
01.2017 - Current

Ensure household duties are completed in a timely manner.

Develop, manage & maintain a budget effectively.

Coordinate medical care, meals & social activities.

Provide encouragement, support, & access to activities that enable the development of skills.

Manager

I & S Top Tier Product
Tampa, FL
10.2017 - 11.2024

Managed the Entire Operation.

Responsible for Sourcing & buying Product.

Responsible for Selling Merchandise & packing as well as shipping.

Resourced new buyers from in & out of town.

Retail Cashier, Cashier, Stocker

Family Dollar
Tampa, FL
10.2014 - 01.2017
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Maintained knowledge of product offerings to assist customers with inquiries and recommendations.
  • Managed cash handling procedures, ensuring accuracy during register balancing at end of shifts.
  • Interacted with customers in a positive manner.
  • Processed retail transactions, accepted payments, answered phones, & stocked shelves.
  • Demonstrated high level of customer service.
  • Worked as a team to complete everyday tasks to ensure every customer had the best experience.
  • Followed all policies related to customer confidentiality.

Retail Cashier

Bealls Outlet Stores
Tampa, FL
10.2013 - 10.2014
  • Processed customer transactions efficiently using point-of-sale systems.
  • Provided exceptional customer service, resolving inquiries and concerns promptly.
  • Maintained accurate cash drawer through regular reconciliation practices.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted all customers warmly to build welcoming and positive atmosphere within store.
  • Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
  • Provided excellent service through active listening skills, addressing customers'' needs effectively .
  • Assisted customers by answering questions and fulfilling requests.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.

Retail Cashier, Customer Service Associate

Kmart, Sears Holding
Tampa, FL
03.2012 - 10.2013
  • Processed transactions efficiently, ensuring accuracy in cash handling and register operations.
  • Maintained cleanliness and organization of checkout areas to enhance customer experience.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Collaborated with team members to optimize store layout and merchandise displays.
  • Cultivated a welcoming retail environment by greeting customers warmly upon entry, setting a friendly tone throughout their visit .
  • Helped located products & price inquires when needed.
  • Comfortable in working in fast paced environments.

Education

Associate of Science - Pharmacy

Ultimate Medical Academy
Clearwater, FL
11-2021

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Flexible schedule
  • Team leadership
  • Time management
  • Staff management
  • Verbal and written communication
  • Decision-making

Timeline

Manager

I & S Top Tier Product
10.2017 - 11.2024

Stay at Home Mom

Myself.
01.2017 - Current

Retail Cashier, Cashier, Stocker

Family Dollar
10.2014 - 01.2017

Retail Cashier

Bealls Outlet Stores
10.2013 - 10.2014

Retail Cashier, Customer Service Associate

Kmart, Sears Holding
03.2012 - 10.2013

Associate of Science - Pharmacy

Ultimate Medical Academy

Key Qualifications

Prescription filling process | Date Entry | Prescription Order Entry | Pharmacy Law & Ethics | Knowledge of Top 200 Brand / Generic drugs | Customer Service | RX Sig Codes & Abbreviations / Medical terminology | Pharmaceutical calculations | HIPAA Compliance | |Data Entry | Third- Party billing | Insurance Authorizations / Claims | Supply & inventory. 

Samantha Chase