Samantha Coatsworth
Livonia
Summary
Brings a wealth of experience in customer service and property management, honed through practical training. Focused on delivering exceptional service and fostering positive relationships with clients. Committed to achieving success through dedication and a results-oriented approach.
Overview
12
12
years of professional experience
Work History
Portfolio Manager
Beacon Management
Southfield, MI
11.2023 - Current
- Facilitate training and support for both site-level and corporate teams.
- Develop investment strategies based on thorough analysis of market performance.
- Employ metrics to effectively communicate portfolio performance and guide organizational decisions.
- Support VP in the oversight of 34 properties, ensuring operational efficiency.
Area Manager
Trinity Property Consultants
Ann Arbor, MI
10.2021 - 11.2023
- Oversee daily operations of 10 properties totaling 2300 units.
- Assist in completing successful due diligence of 8 new acquisitions.
- Create budgets for each community and ensure that each site remains on track.
- Prepare and render operational and financial data to ensure that sites continue meeting loan requirements and hurdles.
- Develop marketing plans while analyzing market conditions and understanding competitive pricing.
Property Manager
Trowbridge Community Management
Ann Arbor, MI
01.2021 - 10.2021
- Demonstrate ability to understand financial goals, operate asset in owners' best interest.
- Maintain accurate records of all community transactions and submit on timely basis (i.e., rent rolls, delinquency reports, move-in/move-outs, etc.).
- Deal with resident concerns and requests on timely basis to ensure resident satisfaction with management.
- Maintain community appearance and ensure repairs be noted and completed on timely basis. This requires regular community inspections and tours.
Property Manager
Beacon Management
Royal Oak, MI
07.2019 - 01.2021
- Demonstrate ability to understand financial goals, operate asset in owners' best interest.
- Maintain accurate records of all community transactions and submit on timely basis (i.e., rent rolls, delinquency reports, move-in/move-outs, etc.).
- Deal with resident concerns and requests on timely basis to ensure resident satisfaction with management.
- Maintain community appearance and ensure repairs be noted and completed on timely basis. This requires regular community inspections and tours.
Assistant Property Manager
JRK Property Holdings
Northville, MI
11.2018 - 07.2019
- Assisted with completing a $13 million renovation to a 798 unit asset.
- Maintain accurate records of all community transactions and submit on timely basis (i.e., rent rolls, delinquency reports, move-in/move-outs, etc.).
- Deal with resident concerns and requests on timely basis to ensure resident satisfaction with management.
- Maintain community appearance and ensure repairs be noted and completed on timely basis. This requires regular community inspections and tours.
Resident Manager
Socayr Property Management
Louisville, KY
02.2014 - 11.2018
- Demonstrate ability to understand financial goals, operate asset in owners' best interest.
- Maintain accurate records of all community transactions and submit on timely basis (i.e., rent rolls, delinquency reports, move-in/move-outs, etc.).
- Deal with resident concerns and requests on timely basis to ensure resident satisfaction with management.
- Maintain community appearance and ensure repairs be noted and completed on timely basis. This requires regular community inspections and tours.
Education
High school or equivalent - undefined
Wayne Memorial High School
Wayne, MI06.2010
Skills
- Market research and analysis
- Vendor and schedule management
- Accounts payable/receivable
- Leadership (10 years)
- Proficiency in CRM
- Recruitment and onboarding
- Google Analytics and SEO expertise
- KPI tracking and reporting
- Account and contract management
- Financial oversight and budgeting
- Event marketing coordination
- Business development strategies
- Social media marketing
- Employee development and performance feedback
Timeline
Portfolio Manager
Beacon Management
11.2023 - Current
Area Manager
Trinity Property Consultants
10.2021 - 11.2023
Property Manager
Trowbridge Community Management
01.2021 - 10.2021
Property Manager
Beacon Management
07.2019 - 01.2021
Assistant Property Manager
JRK Property Holdings
11.2018 - 07.2019
Resident Manager
Socayr Property Management
02.2014 - 11.2018
High school or equivalent - undefined
Wayne Memorial High School