Rodeo, Hunting, Fly Fishing, Surfing
Samantha Colten
Senior Marketing/Sales Manager
Cushing,OK
Summary
Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
23
23
years of professional experience
4
4
Certifications
1
1
Language
Work History
Independent Life Insurance Agency Owner
Symmetry Financial Group
11.2016 - Current
- Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations which led to capturing #1 sales position 3 years running.
- Implemented business strategies, increasing revenue, and effectively targeting new markets which led to increase of over 25% in advance market sales.
- Collaborated with underwriters to negotiate favorable terms on behalf of clients while maintaining sound risk management practices within agency portfolio.
- Complied with industry laws and funding requirements at each level of government from local to federal.
- Interviewed, hired, and trained 20+ successful agents.
- Conducted specialized training seminars during 3 national conferences.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills
- Balanced multiple priorities effectively as both insurance producer responsible for generating sales and business owner in charge of managing overall agency operations
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate
- Developed and implemented successful business plans focused on cost-effective service delivery and revenue development
- Developed promotional plans and customer acquisition strategies and realized 35% jump in new business
Senior Account Manager
C&J Oilfield Equipment
08.2014 - 10.2016
- Provided valuable input during product development discussions, ensuring alignment with customer needs and expectations.
- Evaluated client needs and developed tailored solutions to increase positive customer ratings which led to being first to offer heating solutions for sights in area.
- Set clear sales goals to identify activities and behaviors to advance sales process and close deals, increased sales by 35% during winter market.
- Contributed to annual revenue goals by selling new services and developing new accounts.
- Quoted all job proposals offering closing rate of 78%.
- Performed all billing and collections
- Oversaw maintenance of equipment and maintained proper OSHA structure.
- Implemented innovative strategies for retaining top-performing clients, reducing churn rate substantially.
- Provided valuable input during product development discussions, ensuring alignment with customer needs and expectations.
- Selected correct products based on customer needs, product specifications and applicable regulations.
Personal Trainer/Massage Therapist
Self
03.2001 - 07.2014
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Organized fun and engaging gym challenges to foster camaraderie among members and promote healthy competition.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Maintained up-to-date knowledge of fitness training methods to inform approach.
- Maintained compliance with industry standards and regulations.
- Scheduled all clients and events between multiple gyms and salons.
Education
Bachelor of Science - Marketing Management And Research
Tulsa Community College/Oklahoma State University
Tulsa, OK 05.2001 -
Skills
Sales Leadership
Marketing
Human Resources
Partnership Development
Consulting
Administrative Oversight
Regulatory Compliance
Human Resources Management
Operations Management
Customer Relations
Sales management
Team direction
Market dynamics
Client acquisition
Product Launches
Revenue Generation
Accomplishments
2017 Horizon Award Winner Symmetry Financial Group
2018 #1 UL Producer Symmetry Financial Group
2019 Top Agency Owner Symmetry Financial Group
2020 President's Club Summit Winner Mutual Trust Life
2021 President's Club Summit Winner Mutual Trust Life
Certification
Certified Annuity Specialist
Interests
Timeline
Independent Life Insurance Agency Owner
Symmetry Financial Group
11.2016 - Current
Senior Account Manager
C&J Oilfield Equipment
08.2014 - 10.2016
Bachelor of Science - Marketing Management And Research
Tulsa Community College/Oklahoma State University
05.2001 -
Personal Trainer/Massage Therapist
Self
03.2001 - 07.2014