Delivery Driver
SAMANTHA COOKE
DoorDash
Saginaw,MI
25
years of professional experience
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Work History
Commercial Parts Delivery Driver
9 MonthsDelivery Driver
1 Year 3 Months- Uphold high standards of professionalism while representing the company during interactions with customers and vendors.
- Communicate effectively with customers regarding order status and delivery updates, fostering positive experiences.
- Navigate routes using GPS technology to optimize delivery times.
Delivery Driver
2 Years- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Managed customer inquiries and complaints in polite and professional manner.
Crew Member
3 Months- Collaborated effectively with teammates.
- Detailed cleaning of vehicle interiors and exteriors.
- Ensured towels were properly laundered.
Barista
1 Year 10 Months- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Used POS system to accurately enter orders and process payments.
- Learned special recipe items and seasonal offerings to best meet customer needs.
Server
11 Months- Provided attentive service to ensure a pleasurable guest visit.
- Prepared tables to create welcoming dining environments.
- Provided attentive service to multiple guests while managing own station.
- Maintained high levels of guest satisfaction alongside completing necessary side-work duties.
Representative
2 Years 10 Months- Handled inbound calls related to reducing interest rates on credit card debt.
- Delivered detailed explanations on program functionality.
- Inquired and confirmed details to assess program eligibility.
Customer Service/Verifications
8 Months- Provided information on various vacation package options.
- Handled customer inquiries related to reservations professionally.
- Verified vacation package purchases
Representative
2 Years 9 Months- Contacted timeshare owners to discuss renting unused booking intervals.
- Clarified process of renting out time.
- Facilitated financial gains by selling surplus timeshare intervals strategically.
Receptionist
2 Years 4 Months- Welcomed visitors both in person and through telephone communication.
- Directed visitors by maintaining employee and department directories; giving instructions
- Coordinated directly with managers to assist with clerical duties including data entry, screening/directing phone calls
- Handled questions across multiple communication platforms including phone, email, and fax.
- Processed pertinent paperwork using scanning, copying, and faxing methods.
- Maintained filing and office organization
- Scheduled appointments
- Maintained a safe and clean work area
Photo Imaging/Photopass
2 Years 5 Months- Communicated effectively with individuals from various cultural backgrounds across all parks and resorts.
- Facilitated solutions for a range of guest issues.
- Upsold premium photo packages to maximize sales.
- Received several guest comment cards in regards to exceptional photos or magical memories created
Server
1 Year 7 Months- Welcomed customers warmly, providing attentive service.
- Ensured tables were sanitized and prepared for guest use.
- Efficiently handled guest services at an independently run station.
- Completed side-work tasks contributing to seamless operations.
Crew Member
1 Year 9 Months- Worked front counter
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Education
High School Diploma - General Studies
Medical Assistant Certificate
As a part of my education I was required to complete a two month externship which I completed at Rosewood Medical Center
Skills
Adobe Photoshop CS3-CS6
HTML Coding
Digital Photography
Nikon DSLR cameras
Image Retouching
Environmental Photography
Studio Photography
MS Word
MS Excel
MS Outlook
MS PowerPoint
Adaptability
Communication skills
Interpersonal skills
Telephone Reception
Front Desk Reception
Knowledge And Skills
- Adept in Adobe Photoshop CS3-CS6 (PC)
- Graphic Design and HTML Coding (PC)
- Digital Photography with Nikon DSLR cameras
- Ability to subtly retouch or heavily manipulate an image
- Environmental and Studio Photography
- Proficient with MS Word, Excel, Outlook, and PowerPoint
- Versatile and able to adapt within a high pressured environment
- Good communication and interpersonal skills
- Telephone & Front Desk Reception
Timeline
Commercial Parts Delivery Driver
AutoZone
01.2026 - CurrentRead More
Delivery Driver
DoorDash
07.2025 - CurrentRead More
Crew Member
Waterways Car Spa
11.2024 - 02.2025Read More
Delivery Driver
Uber Eats
07.2023 - 07.2025Read More
Barista
Dunkin' Donuts
02.2022 - 12.2023Read More
Server
Waffle House
04.2019 - 03.2020Read More
Representative
Higher Goals Marketing
03.2016 - 01.2019Read More
Customer Service/Verifications
Premier Travel Resorts
05.2015 - 01.2016Read More
Representative
Summit Marketing Associates
06.2012 - 03.2015Read More
Receptionist
MJR Consulting Services Inc.
01.2009 - 05.2011Read More
Photo Imaging/Photopass
Walt Disney World Parks and Resorts
06.2006 - 11.2008Read More
Server
Ihop
08.2004 - 03.2006Read More
Crew Member
Little Caesars Pizza
03.2001 - 12.2002Read More
Sanford Brown
Medical Assistant Certificate
Read More
East Detroit High School
High School Diploma from General Studies
Read More