Samantha Cooper
Wesley Chapel
Summary
Results-driven leader in customer service and conflict resolution, skilled in team collaboration and project management. Improved safety protocols, enhancing guest security. Delivered data insights to optimize operations and support organizational goals.
Overview
2
2
years of professional experience
Work History
Housing Desk Assistant
South Village
08.2025 - Current
- Answered queries about housing and maintenance to assist residents with their concerns.
- Solved unique problems for students in housing
- Unlocked doors for residents locked out of their rooms to ensure quick access and security.
- Logged and distributed incoming packages at reception to facilitate timely delivery for residents.
Daycare Assistant
Little Eagles Daycare
01.2025 - Current
- Developed and implemented engaging educational activities to foster children's learning and development
- Partnered with teachers to coordinate and execute activities that enhanced children's social and cognitive skills
- Supervised children ages 0 to 3 in a daycare setting.
Student Code of Conduct Committee Member
FGCU
01.2025 - 08.2025
- Collaborated with committee to assess accountability and recommend outcomes for student conduct cases.
- Participated in formal hearings to evaluate alleged violations of Student Code of Conduct, ensuring fair consideration of each case.
- Participated in committee meetings to discuss policy recommendations and improvements.
Pool Staff
Seven Oaks Clubhouse
06.2024 - 08.2024
- Supervised pool deck activities to ensure cleanliness and safety for guests
- Monitored pool slide usage to promote safe practices among guests
- Alerted guests of lightning threats to ensure their safety and prompt exit from the pool
- Welcomed guests at the entrance and verified membership for clubhouse access
Education
Florida Gulf Coast University - Marketing
Florida Gulf Coast University
Fort Myers, FL12-2027
High School - International Baccalaureate Program
Land O Lakes High School
Land O Lakes01-2024
Skills
- Customer service
- Team collaboration
- Project management
- Conflict resolution
- Data analysis
- Data visualization
Volunteer Experience
- Daycare Assistant, Little Eagles, 01/2025, Current, Read books with children ages 1-3, Created and carried out informational and fun activities with the kids, Collaborated with a partner and the teachers to create and execute these activities
- Committee Member, FGCU Student Code of Conduct Committee, 01/2025, 08/2025, Participated in formal hearings to review alleged violations of the Student Code of Conduct, Collaborated with a committee to determine responsibility and appropriate outcomes for the student conduct cases
Awards
Dean's List, FGCU
Accomplishments
Deans List At FGCU
Affiliations
Honors College
Timeline
Housing Desk Assistant
South Village
08.2025 - Current
Daycare Assistant
Little Eagles Daycare
01.2025 - Current
Student Code of Conduct Committee Member
FGCU
01.2025 - 08.2025
Pool Staff
Seven Oaks Clubhouse
06.2024 - 08.2024
Florida Gulf Coast University - Marketing
Florida Gulf Coast University
High School - International Baccalaureate Program
Land O Lakes High School