Ava Collins
Conway,SC
Summary
College student soon to graduate with experience at the Massachusetts Institute of Technology, excelling in event coordination and customer service. Proven ability to enhance guest experiences and resolve issues effectively. Skilled in Microsoft Office and communication, fostering positive interactions and ensuring seamless operations in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Front Desk Assistant - Graduate Housing Residence
Massachusetts Institute of Technology
Cambridge, MA
05.2023 - 08.2024
- Assisted with administrative tasks such as filing paperwork, preparing reports.
- I greeted residents, answered general questions, and directed them to appropriate locations.
- Worked with housekeeping and maintenance staff to address and resolve building and room issues.
- Ensured efficient access control by maintaining up-to-date key information.
Events Intern
Peirce Farm At Witch Hill
Topsfield, MA
04.2022 - 08.2022
- Provided customer service assistance before, during, and after events.
- Monitored event progress to identify potential risks or issues that could arise.
- Engaged with attendees, creating a welcoming and positive event experience.
- Coordinated setup and breakdown of event spaces, ensuring timely readiness for guests.
Sales Associate
Ultimate Prom and Bridal
Peabody, MA
11.2019 - 09.2021
- Offered styling advice to help clients decide on dress styles that complemented their body type, and fit within their budget.
- Facilitated dress choice process for young girls boosting their confidence.
- Marketed other items, including jewelry, shoes and bags, that would complete outfits.
Education
Bachelor of Arts - Communications
Coastal Carolina University
Conway, SC05-2026
Skills
- Event coordination
- Customer service
- Communication skills
- Problem-solving abilities
- Interpersonal skills
- Professional demeanor
- Microsoft office
- Communications and media
- Content creation
Affiliations
Member of Gamma Phi Beta 2022-2026
Volunteer for Relay For Life 2018-2026
Volunteer for Masco Youth Field Hockey 2021-2022
Timeline
Front Desk Assistant - Graduate Housing Residence
Massachusetts Institute of Technology
05.2023 - 08.2024
Events Intern
Peirce Farm At Witch Hill
04.2022 - 08.2022
Sales Associate
Ultimate Prom and Bridal
11.2019 - 09.2021
Bachelor of Arts - Communications
Coastal Carolina University
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