Samantha Cortez
Corpus Christi
Summary
Dedicated and detail-oriented professional with over six years of customer service and retail experience in fast-paced environments. Strong background in organization, accuracy, inventory management, and building positive relationships with customers. Recognized for reliability, strong communication skills, and the ability to quickly learn new procedures and technologies.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Digital Personal Shopper
Walmart
Corpus Christi
05.2020 - Current
- Utilized handheld technology and inventory systems to efficiently locate products and manage order fulfillment, ensuring timely delivery to customers.
- Demonstrated strong organizational skills by prioritizing tasks to consistently meet productivity goals in a fast-paced environment, contributing to overall team efficiency.
- Demonstrate strong organizational skills by prioritizing tasks and meeting productivity goals in a fast-paced environment.
- Maintain strict attention to detail when handling customer information and processing orders.
- Consistently meet quality metrics and performance standards while delivering excellent customer experiences.
- Trained and mentored new associates on operational procedures and customer service standards, enhancing team capability and maintaining accuracy in order processing.
Cashier
Home Depot
Corpus Christi
01.2017 - 04.2020
- Assisted customers with purchases and inquiries, effectively resolving issues in high-volume retail environment, fostering positive customer experiences.
- Built positive customer relationships through professional communication and exceptional service.
- Ensured compliance with company policies and procedures for transaction processing and customer interactions, enhancing customer trust and satisfaction.
- Supported multiple departments with reliable service, ensuring smooth operations and enhancing customer satisfaction.
Education
High School Diploma -
Foy H. Moody High School
Corpus Christi, TX06-2016
Skills
- Workflow optimization
- Attention to detail
- Customer service
- Effective communication
- Confidentiality and HIPAA
- Teamwork and collaboration
- Time management
- Analytical thinking
- Problem-solving
- Microsoft office
- Phone communication
- Positive attitude
Certification
- Registered Pharmacy Technician Registered Pharmacy Technician Trainee- Texas State Board of Pharmacy (TSBP), Issued 2026
Timeline
Digital Personal Shopper
Walmart
05.2020 - Current
Cashier
Home Depot
01.2017 - 04.2020
High School Diploma -
Foy H. Moody High School