Collaborated with teams to optimize customer experiences and achieve sales objectives, drawing on over 7 years of expertise in retail management and digital shopping.
Overview
7
7
years of professional experience
Work History
DIGITAL PERSONAL SHOPPER
Walmart
11.2021 - Current
Help assisting customers and drivers both in person and over the phone to ensure they have the best experience and all questions answered
Shop, stage, and dispense orders
Collaborate with my fellow coworkers to ensure an easy and sufficient workday
NON-FOODS CLERK
Kroger
01.2021 - 11.2021
Managed inventory and restocked shelves, enhancing product availability and customer satisfaction.
Collaborated with team to ensure efficient store operations, improving workflow and service quality.
Resolved customer inquiries and complaints, contributing to a positive shopping experience.
Maintained accurate pricing and signage, ensuring compliance with store policies and promotions.
SPORTING GOODS DEPARTMENT MANAGER
Walmart
10.2019 - 01.2021
Managed sporting goods department, improving sales and customer satisfaction through strategic planning.
Led team to exceed sales targets, enhancing product knowledge and customer engagement.
Implemented inventory control measures, reducing stock discrepancies and optimizing product availability.
Resolved customer issues effectively, boosting department’s reputation and repeat business.
NON-FOODS CLERK
Kroger
08.2018 - 10.2019
Managed inventory and restocked shelves, enhancing product availability and customer satisfaction.
Collaborated with team to ensure efficient store operations, improving workflow and service quality.
Resolved customer inquiries and complaints, contributing to a positive shopping experience.
Maintained accurate pricing and signage, ensuring compliance with store policies and promotions.