Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Raiya Peebles

Matthews

Summary

Dynamic and results-driven professional with extensive experience at Walmart as a Digital Personal Shopper, excelling in online order fulfillment and customer service. Proven ability to enhance team collaboration and maintain high standards of accuracy in a fast-paced environment, leveraging strong problem-solving skills and attention to detail to achieve customer satisfaction goals.

Overview

1
1
Certification
6
6
years of professional experience

Work History

Digital Personal Shopper

Walmart
Charlotte, NC
06.2025 - Current

Fulfilled online customer orders accurately and efficiently in a fast-paced retail environment

  • Selected, packaged, and prepared merchandise for pickup and delivery
  • Assisted customers during order pickup while providing professional customer service
  • Used handheld technology to manage orders, inventory, and substitutions
  • Maintained organization, cleanliness, and safety standards in work areas
  • Collaborated with team members to meet productivity and customer satisfaction goals
  • Handled high-volume orders while maintaining accuracy and efficiency under pressure

Crew Member

Aldi
Charlotte, NC
02.2025 - 06.2025
  • Operated cash register efficiently, ensuring smooth customer transactions.
  • Maintained store cleanliness and organization, enhancing shopping experience.
  • Assisted in inventory management, tracking stock levels to minimize shortages.
  • Collaborated with team members to optimize product placement for increased sales.

Shift Leader

Inspire Brands
09.2020 - 01.2025
  • Supervised team members during shifts.
  • Assisted with restaurant opening and closing procedures.
  • Addressed customer service issues and complaints.
  • Supported training initiatives for new employees.
  • Monitored food safety and cleanliness standards.
  • Managed cash drawers and completed basic paperwork.
  • Oversaw drive-thru and front counter operations.
  • Aided in food preparation and cooking as needed.
  • Verified accuracy and timeliness of customer orders.

Education

Associate of Arts - Business Accountancy

Central Piedmont Community College
Charlotte, NC
12.2025

Skills

Customer Service

Communication Skills

Cash Handling

Problem Solving

Team Leadership

Time Management

Microsoft Office

Attention to Detail

Team Collaboration

Retail Operations

Conflict Resolution

Online Order Fulfillment

Inventory Management

Professionalism

Multitasking

Teamwork

Certification

  • ServeSafe Certified
  • NAF Future Ready Certification

Timeline

Digital Personal Shopper

Walmart
06.2025 - Current

Crew Member

Aldi
02.2025 - 06.2025

Shift Leader

Inspire Brands
09.2020 - 01.2025

Associate of Arts - Business Accountancy

Central Piedmont Community College
Raiya Peebles