Sierra Hoffman
Sacramento,CA
Summary
Dynamic professional with a proven track record at Walmart, excelling in customer engagement and teamwork. Adept at utilizing digital tools to enhance shopping experiences and drive customer satisfaction. Recognized for reliability and problem-solving skills, consistently delivering results in fast-paced environments while training new team members on best practices.
Overview
5
5
years of professional experience
Work History
Digital Personal Shopper
Walmart
Elk Grove, CA
07.2023 - Current
- Assisted customers in choosing products that align with their preferences and needs.
- Facilitated an efficient shopping experience through the use of digital tools and platforms.
- Provided tailored suggestions to boost customer satisfaction and loyalty.
- Supported team members in resolving issues and enhancing service efficiency.
- Maintained precision in order processing and fulfillment to meet customer expectations.
- Aided in training new team members on digital shopping protocols and best practices.
Store Protection Specialist
Ross
Elk Grove, CA
12.2021 - 09.2022
- Monitored store areas to spot and prevent theft or loss incidents.
- Conducted regular inventory checks to verify accuracy and reduce inconsistencies.
- Worked with team members to implement effective loss prevention measures.
- Assisted in training staff on security measures and reporting of incidents.
- Supported maintenance of a safe shopping atmosphere through risk assessment strategies.
- Trained new store protection specialists on company policies and best practices for securing retail spaces.
Food and Consumables
Walmart
Elk Grove, CA
01.2021 - 12.2021
- Motivated individual with a strong sense of accountability.
- Contributed effectively in high-energy environments.
- Collaborated seamlessly with team members and worked independently when required.
- Demonstrated quick learning ability and adaptability to diverse situations.
- Supported team dynamics by providing assistance and direction.
- Prioritized time management to complete all tasks by deadlines.
- Adapted to flexible schedules, including nights, weekends, and holidays.
- Detail-oriented and organized with a strong commitment to work quality.
Education
High School Diploma -
Elk Grove High School
Elk Grove, CA05.2019
Skills
Teamwork
Teamwork and collaboration
Problem-solving
Time management
Multitasking
Reliability
Excellent communication
Customer satisfaction
Team collaboration
Team leadership
Customer engagement
Opening and closing procedures
Time management abilities
Adaptability
Timeline
Digital Personal Shopper
Walmart
07.2023 - Current
Store Protection Specialist
Ross
12.2021 - 09.2022
Food and Consumables
Walmart
01.2021 - 12.2021
High School Diploma -
Elk Grove High School