Samantha crockett
Kelso
Summary
Motivated professional eager to embrace new challenges. Demonstrates strong work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work independently, quickly mastering new skills while consistently meeting organizational needs. Skilled in managing pressure and adapting to dynamic environments to enhance brand effectiveness.
Overview
5
5
years of professional experience
3
3
Certifications
Work History
Server/Waitress/Wine Educator
Willamette Valley Vineyards
Vancouver
02.2025 - Current
- Conducted engaging wine tastings to educate guests on varietals and regions.
- Developed educational materials to enhance guest understanding of wine culture.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Provided exceptional service to high volume of daily customers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Addressed customer inquiries and resolved concerns promptly.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Marketing Assistant/Receptionist/Sales Associate
Orange Theory Fitness
Camas
09.2022 - 01.2024
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Utilized various software and tools to streamline processes and optimize performance.
- Assisted with customer requests and answered questions to improve satisfaction.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Greeted members and visitors warmly upon arrival at the fitness center.
- Managed front desk operations, including check-ins and membership inquiries.
- Assisted in resolving member concerns promptly and professionally.
- Coordinated with trainers to ensure seamless communication with clients.
Esthetician
Hand and Stone Massage and Facial
Beaverton
08.2021 - 08.2022
- Assisted with operational activities such as inventory control, loss prevention and compliance.
- Eliminated or reduced appearance of fine lines and spots with appropriate products.
- Offered skin rejuvenation and cellulite reduction therapy services to clients.
- Applied lotions, creams and tonics directly to client skin and advised on at-home use.
- Offered lash application, warm stone massage and brow and eyelash tinting services.
- Used peels and masks to improve appearance of client skin, customizing approaches based on client age and budget.
- Educated clients on skin conditions, treatments and products to grow sales.
- Learned new techniques and complete chemical peel processes.
- Sold salon-exclusive skin care products and encouraged service upgrades.
- Used magnifying lamps or visors to evaluate and examine client skin condition and appearance.
- Maintained rigorous standards of sanitation and sterilization as directed by law and spa's policies and procedures.
- Designed customized facial and body treatments meeting individual client needs.
- Built positive client relationships and guided clients through treatments.
- Monitored the progress of clients during treatments and adjusted plans accordingly.
- Provided skin care services, such as chemical peels, derma planning, microdermabrasion and facials to clients.
Education
Trade School -
Aesthetics Institute
Portland, CT07-2021
High School Diploma -
Castle Rock High School
WA05-2020
Medical Assistant -
Clark College
Vancouver, WA03-2026
Some College (No Degree) -
Montana State University
Bozeman, MTSkills
- Customer service and support
- Point of sale operations
- Effective upselling techniques
- Beverage preparation
- Google Drive proficiency
- Professional demeanor
- Time management
- Problem solving
- Guest interaction skills
- Health records management
- Administrative support
- Excel proficiency
- Graphic design skills
- Training and development
- Business planning strategies
- Sales and marketing expertise
- Coaching and feedback techniques
Certification
Licensed Esthnetician
Timeline
Server/Waitress/Wine Educator
Willamette Valley Vineyards
02.2025 - Current
Marketing Assistant/Receptionist/Sales Associate
Orange Theory Fitness
09.2022 - 01.2024
Esthetician
Hand and Stone Massage and Facial
08.2021 - 08.2022
Trade School -
Aesthetics Institute
High School Diploma -
Castle Rock High School
Medical Assistant -
Clark College
Some College (No Degree) -
Montana State University