Samantha Cropper
Portland,OR
Summary
Dynamic professional with a clean driving record and strong customer service skills, honed at Papa John's Pizza. Proven ability to manage time effectively and ensure timely deliveries while adhering to safety regulations. Recognized for enhancing customer satisfaction and fostering a positive work environment through proactive communication and teamwork.
Overview
23
23
years of professional experience
Work History
Prep Driver
Papa John's Pizza
03.2019 - 04.2025
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Manager/Senior Sandwich Artist
SUBWAY®Restaurants
09.2015 - 08.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Adult Caregiver
Catholic Community Services
03.2012 - 01.2014
- Enhanced patient well-being by providing compassionate and attentive care.
- Adapted care approaches based on individual patient preferences and cultural sensitivities, demonstrating respect for diversity within the caregiving setting.
- Implemented strategies for managing challenging behaviors, resulting in a safer environment for all involved.
- Conducted regular safety checks on patient environments, reducing the risk of accidents or injuries.
Infant Caregiver
Vermont Hills Family Life Center
03.2008 - 01.2012
- Ensured timely diaper changes and feedings, maintaining optimal hygiene levels for each infant in care.
- Provided responsive care by consistently attending to infants'' cues for hunger, distress or discomfort.
- Supported cognitive development through engaging in regular sensory play activities with infants.
- Assisted in fostering early language acquisition skills through singing songs, reading stories, and conversing with infants regularly.
Child Care Center Teacher
YMCA Child Development Center
11.2004 - 03.2008
- Introduced new teaching methods such as project-based learning, resulting in increased student engagement and motivation.
- Increased student collaboration by developing group projects and team-building activities.
- Organized field trips to enhance the learning experience, connecting classroom lessons to real-world examples.
- Contributed to ongoing professional development by attending workshops and conferences related to early childhood education trends and research findings.
Assistant
Signs Today
06.2004 - 11.2004
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Telemarketer
The Glass Shop Inc
06.2002 - 07.2002
- Completed daily cold calling and outreach to build sales pipeline.
- Completed daily and weekly sales reporting using assigned tools.
- Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.
- Increased sales conversion rates by effectively communicating product benefits and special offers.
Education
General -
Rex Putnam Highschool
Milwaukie Oregon 06.2004
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Safe driving practices
- Punctual and reliable
- GPS and route planning
Timeline
Prep Driver
Papa John's Pizza
03.2019 - 04.2025
Manager/Senior Sandwich Artist
SUBWAY®Restaurants
09.2015 - 08.2022
Adult Caregiver
Catholic Community Services
03.2012 - 01.2014
Infant Caregiver
Vermont Hills Family Life Center
03.2008 - 01.2012
Child Care Center Teacher
YMCA Child Development Center
11.2004 - 03.2008
Assistant
Signs Today
06.2004 - 11.2004
Telemarketer
The Glass Shop Inc
06.2002 - 07.2002
General -
Rex Putnam Highschool
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