Summary
Overview
Work History
Education
Skills
LANGUAGES
Certification
Timeline
Generic

Samantha Cruz

Lexington,KY

Summary

Cultivated a culture of safety and customer satisfaction through effective problem-solving and leadership over 5+ years.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Warehouse Worker

Penske
Lexington, KY
12.2024 - Current

Achieving efficient unloading, loading and organization of freight for Toyota through effective teamwork. Training new associates to ensure smooth job execution and operational continuity. Enhancing overall productivity by optimizing unloading and loading procedures.

business owner/ housekeeper

Sparkle~N~Shyne, Hardin county
10.2020 - Current
  • I started my own business to help give back to the community by providing a cleaning service for the elderly, disabled and veterans.

Warehouse Worker

FedEx
Shepherdsville, KY
10.2021 - 12.2024

Managed daily trailer unloading operations and performed package scanning to verify location accuracy for customer satisfaction.

ASC member/ Pit operator

Amazon fulfillment center, SDF9
09.2022 - 11.2024
  • Operated pit equipment in picking department. Assisted in product selection for vendor return shipments across various pick paths. Contributed to safety initiatives in pit area and warehouse for all employees.
  • Oversaw shipping dock activities as a lead position, responsible for department efficiency. Coordinated loading and unloading processes to adhere to operational timelines. Liaised with drivers and warehouse staff to optimize workflow and communication.

Truck loader/unloader

Ups, Centennial hub, Louisville
06.2020 - 03.2022
  • Loaded and unloaded trucks to various locations. 6 sided checked packages of various sizes and weights and loaded them into trucks by stacking and building walls.

Machine operator/Cell lead

MTD products, Leitchfield
06.2017 - 05.2020
  • Company made lawn mower parts for various companies. Machine operators checked parts from the machine and packaged products into boxes by following the packing plan.
  • Cell lead is responsible for 3-4 operators per cell and has knowledge of all parts produced and machines and packaging, helped with any minor issues with parts/products or machines, took finished packaged products to the forklift line, made sure operators had everything needed to run successfully and gave out breaks to the operators.

Education

Associates degree - Business

ITT Technical Institute
Louisville
05-2012

Associates degree - Psychology

ITT Technical Institute
Louisville
05-2012

Skills

  • Facilitated customer satisfaction through effective communication and problem-solving strategies
  • Managed personnel operations for diverse teams, fostering a positive work environment and enhancing team performance
  • Utilized Microsoft Office applications to support project management and documentation efforts for over three years
  • Designed and delivered training programs for individuals with 1-3 years of experience to foster professional growth

LANGUAGES

Basic Spanish (reading and writing, some conversation)
English (fluent)
Sign language (basic)

Certification

CPR certified

Timeline

Warehouse Worker

Penske
12.2024 - Current

ASC member/ Pit operator

Amazon fulfillment center, SDF9
09.2022 - 11.2024

Warehouse Worker

FedEx
10.2021 - 12.2024

business owner/ housekeeper

Sparkle~N~Shyne, Hardin county
10.2020 - Current

Truck loader/unloader

Ups, Centennial hub, Louisville
06.2020 - 03.2022

Machine operator/Cell lead

MTD products, Leitchfield
06.2017 - 05.2020

Associates degree - Business

ITT Technical Institute

Associates degree - Psychology

ITT Technical Institute