Samantha Dahl
Countryside Learning Center
Fond du Lac,WI
1
Certification
10
years of professional experience
Experienced with office management, communication, and organizational skills. Utilizes administrative expertise to enhance team productivity and streamline processes. Track record of providing reliable support and adapting to dynamic work environments.
Work History
Assistant Administrator / Lead Teacher
2 Years 4 Months- Coordinated daily operations of learning center, optimizing administrative workflows and enhancing student support services.
- Manage student enrollment, attendance records, scheduling, and confidential documentation.
- Serve as a primary point of contact for parents, guardians, staff, and community members, providing professional and timely communication.
- Maintain compliance with organizational policies, licensing requirements, and confidentiality standards.
- Organized educational programs, events, and center activities, fostering student engagement and improving learning outcomes.
- Troubleshot administrative issues and implemented solutions, enhancing service quality and streamlining processes.
- Collaborate with instructors and leadership to ensure a positive, inclusive, and supportive learning environment.
- Assistant Administrator Countryside Learning Center
- Key Skills:
- Administrative Support
- Office Management
- Customer Service
- Staff Coordination
- Scheduling & Calendar Management
- Student Records Management
- Parent & Family Communication
- Data Entry & Documentation
- Microsoft Office & Google Workspace
- Problem Solving
- Organization & Time Management
- Compliance & Confidentiality
In Home Caregiver
4 Years- Provided compassionate and personalized in-home care for individuals with varying health conditions and needs, ensuring their physical and emotional well-being
- Assisted clients with activities of daily living (ADLs), including bathing, dressing, grooming, and mobility support,promoting independence and maintaining dignity
- Assisted clients with therapeutic exercises and rehabilitation activities, supporting their physical health and recoverygoals
- Developed strong and trusting relationships with clients and their families, fostering a supportive and caringenvironment
- Collaborated with healthcare professionals, including nurses and therapists, to implement and adjust care plans asneeded, ensuring comprehensive and coordinated care
- Responded to emergencies calmly and efficiently, following established protocols and seeking assistance when needed
- Assisted with end-of-life care, offering comfort and emotional support to clients and their families during challengingtimes
- Advocated for clients' rights and needs, ensuring they received appropriate care and services within the homeenvironment
Teacher
1 Year 6 Months- Advanced from cook to co-teacher and then to lead teacher, demonstrating adaptability and commitment to student success.
- Collaborated with parents/guardians, administrators, and other stakeholders in the development of Individualized Education Plans (IEPs)
- Developed and implemented engaging lesson plans that catered to diverse learning styles and abilities
- Created a positive classroom environment by establishing clear expectations for behavior and fostering a supportivecommunity of learners
- Implemented positive reinforcement strategies to motivate students and promote a positive classroom environment
- Analyzed assessment data to identify improvement areas, tailoring instruction to meet diverse student needs effectively.
Morning cook
6 Months- Prepared breakfast meals for residents in the morning.
- Prepared meals from scratch
- Prepared and organized ingredients for efficient meal preparation
- Serving 50 residents. Cleaning, cooking and prep.
- Maintained health and sanitation standards
- Diligently washed and sanitized all equipment and surfaces
- Performed basic kitchen serving duties to ensure timely service to residents
- Utilized cleaning skills to maintain a hygienic kitchen environment
Cook
1 Year 4 Months- Trained new cooks on proper food preparation, cooking methods, and safety procedures, resulting in improved productivity and adherence to health regulations
- Trained new cooks on proper food preparation, cooking methods, and safety procedures, resulting in improvedproductivity and adherence to health regulations
- Maintained cleanliness and organization of kitchen area, including washing dishes, sanitizing surfaces, and restocking supplies
- Assisted in the development of new recipes that met specific dietary requirements or restrictions
- Reduced food waste through effective portion control practices
- Supported the implementation of nutrition education programs for patients, providing guidance on healthy eating habits
- Ensured accurate documentation of patient meal selections resulting in a decrease in errors
Customer Service Representative
1 Year- Operated as 3rd shift cashier, handling transactions and providing customer support.
- Stocking, cleaning of showers bathrooms and equipment. Cash handling, food prep. Customer service.
- Delivered exceptional customer service, resolving inquiries and complaints efficiently.
- Managed point-of-sale transactions, ensuring accuracy and adherence to company policies.
- Trained new staff on customer service protocols and operational procedures.
Key Holder/Sales Associate
1 Year 11 Months- Managed the sales floor during peak hours to optimize customer experience and maximize sales opportunities
- Assisted store manager in overseeing daily operations, including opening and closing procedures, cash handling, andinventory management
- Trained new team members on company policies, procedures, and customer service standards to ensure consistentdelivery of excellent service
- Collaborated with the store manager to develop strategies for achieving sales targets and increasing profitability
- Money handling, closing and opening the store.
- Provided assistance to customers to address inquiries and resolve issues.
- Performed regular audits of cash registers to ensure accuracy in transactions; resolved any discrepancies promptly
- Stocked and organized inventory to maintain product availability and presentation.
- Participated in staff meetings to discuss goals, upcoming promotions or events; actively contributed suggestions forenhancing overall store performance
Education
Early Childhood Education - Education
Trade school
Early Childhood Education - Infant and toddler
Early Childhood Education - College Degree
General Studies - High school diploma
Skills
Educational program coordination
Office coordination
Scheduling appointments
Document management
Policy development
Record management
Administrative support
Compliance management
Certification
Infant & Toddler Certification, 2023 to Present, Food Handler Certification, CPR Certification, 2022, ServSafe, 2022, Driver's License, SIDS Certification, AED Certification, First Aid Certification
Additional Information
Authorized to work in the US for any employer
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Assistant Administrator / Lead Teacher
Countryside Learning Center
06.2024 - CurrentRead More
Teacher
WEE CARE CHILD CARE CENTER
01.2022 - 07.2023Read More
Morning cook
Crosswords care center
08.2020 - 02.2021Read More
In Home Caregiver
Serenity At Home
01.2020 - 01.2024Read More
Cook
Christian home
03.2019 - 07.2020Read More
Customer Service Representative
Heritage Ridge Travel plaza
03.2018 - 03.2019Read More
Key Holder/Sales Associate
Dollar General
04.2016 - 03.2018Read More
Waupun Area Senior High School
General Studies from High school diploma
Read More
Institute for Early Childhood Educators
Early Childhood Education from Infant and toddler
Read More
Fox Valley Technical College
Early Childhood Education from Education
Read More
Moraine Park Technical College
Early Childhood Education from College Degree
Read More