Summary
Overview
Work History
Education
Skills
Certification
Timeline
Samantha Davis

Samantha Davis

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Teacher Assistant

All About Kids Daycare
08.2023 - Current
  • Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Incorporated multiple types of teaching strategies into classroom.
  • Developed and implemented classroom routines to address varying student needs.
  • Supported student physical, mental, and social development using classroom games and activities.

Administrative Assistant

Lane Enterprises
04.2017 - 11.2018
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.

Front Desk Receptionist/Insurance Clerk

Art of Life Chiropractic
05.2016 - 04.2017
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Trained new team members on company procedures, customer service and issue resolution.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Completed data entry and filing to keep records updated for easy retrieval.

Medical Billing Rep

MSN healthcare Solutions
08.2015 - 12.2016
  • Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy.
  • Precisely evaluated and verified benefits and eligibility.
  • Precisely completed appropriate claims paperwork, documentation and system entry.
  • Confidently and adeptly handled claim denials and/or appeals.
  • Diligently filed and followed up on third party claims.
  • Collected payments and applied to patient accounts.

Customer Service Rep/Lead

Convergys
01.2013 - 08.2015
  • Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
  • Supervised day-to-day customer service operations to provide staff with guidance and drive productivity.
  • Updated account information to maintain customer records.
  • Investigated and resolved accounting, service and delivery concerns.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Education

High school diploma -

Clearwater High School
05.2012

Skills

  • Data Collection
  • Appointment Scheduling
  • Information Security
  • Data Entry
  • Order Processing
  • Group Instruction
  • Computer proficiency
  • Conflict resolution
  • Telephone etiquette
  • Interpersonal skills

Certification

  • Driver's License
  • CPR Certification
  • First Aid Certification

Timeline

Teacher Assistant - All About Kids Daycare
08.2023 - Current
Administrative Assistant - Lane Enterprises
04.2017 - 11.2018
Front Desk Receptionist/Insurance Clerk - Art of Life Chiropractic
05.2016 - 04.2017
Medical Billing Rep - MSN healthcare Solutions
08.2015 - 12.2016
Customer Service Rep/Lead - Convergys
01.2013 - 08.2015
Clearwater High School - High school diploma,

Similar Profiles

CREATE PROFILE
Samantha Davis