Samantha Davis
New York,NY
Summary
Dependable Server, successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server/Food Runner
Firefish Grill
07.2023 - Current
- Trained as a hostess as my main job, but picked up available shifts as a server after turning 18
- Took orders, ran drinks, good with the server computer system and pre-bused tables fast
- Fast paced restaurant on the Santa Cruz California Wharf
- Able to memorize menu items and cocktails accordingly.
Hostess
Gallaghers Steakhouse
10.2023 - 05.2024
- Work~ 20 hours over the weekends at Gallaghers as a hostess
- I greet guests in and we seat over 500 people a night, answer numerous phone calls and this has led to having great customer service skills, even under pressure
Hostess
Firefish Grill
06.2023 - 06.2023
- I work 5 days a week at FireFish grill, a fast paced restaurant on the Santa Cruz Wharf (huge tourist attraction in Santa Cruz CA) as a hostess as my summer job
- Firefish grill has 6/7 servers and over 10k in net sales a night, this is a very busy spot and has over 90 tables a night.
Volunteer Server
Crown Cafe
08.2020 - 09.2020
- Wash, peel, and cut various foods, such as fruits and vegetables, to prepare for cooking or serving
- Place food trays over food warmers for immediate service, or store them in refrigerated storage cabinets
- Assist cooks and kitchen staff with various tasks as needed, and provide cooks with needed items
- Distribute food to waiters and waitresses to serve to customers
- Clean and sanitize work areas, equipment, utensils, dishes, or silverware.
Bake Sales
NA
08.2018 - 06.2019
- Selling Bake Goods to Scotts Valley Market customers
- Explain products or services and prices and demonstrate use of products
- Order or purchase supplies
- Set up and display sample merchandise at parties or stands
- Self organized with a friend
- Answer questions about product features and benefits
- Made over $3,000.
Education
Computer Science
New York Institute of Technology
Scotts Valley High School
06.2023
Skills
Exceptional customer service
Menu Memorization
Memory retention
Upselling
Strong Work Ethic
Safe Food Handling
High-volume dining
Certification
- California Food Handlers Card, 07/01/23 to 07/01/26, Certified and knowledgeable on food safety and how food should be stored for customers' health.
- Responsible beverage service card, 07/01/23 to 07/01/26, Certification to serve alcohol in California, knowledgeable about the safety of drinking limits and signs of impairment.
- Sexual harassment certificate, 06/01/23 to Present, Online course explaining the importance of acknowledging when people can get uncomfortable in situations and how interactions between co-workers can impact a person's view of the workplace.
Introduction
I have been volunteering for several causes like overdose awareness (distributed Narcan to the Aptos Area), cleaning local beaches with Scotts Valley High School (50+ hours over the course of 3 years) and CZU fire volunteering (serving food to firefighters for a two week period daily from 5-11 am and 4-10pm). Within the SVHS community, I have implemented, planned and executed a Health and Wellness Fair where 6 local organizations came to the school to teach students about the importance of drug and mental health awareness with interactive presentations (took over 20 hours of planning but one of my most proud experiences in high school since it is becoming an annual fair now at the school).
Awards
- Dean's List at New York Institute of Technology
- High Schools Principal's list
- Full IB Diploma Candidate
- High grades in advanced courses
- Community Service Club Award
- Top of 10 for community service in the graduating class of SVHS 2023
Timeline
Hostess
Gallaghers Steakhouse
10.2023 - 05.2024
Server/Food Runner
Firefish Grill
07.2023 - Current
Hostess
Firefish Grill
06.2023 - 06.2023
Volunteer Server
Crown Cafe
08.2020 - 09.2020
Bake Sales
NA
08.2018 - 06.2019
Computer Science
New York Institute of Technology
Scotts Valley High School
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