Samantha Dillon
Elmwood Park,IL
Summary
Detail-oriented and motivated Cargo Agent with proven experience in cargo handling, shipment processing, and schedule coordination. Recognized for strong communication, problem-solving skills, and a commitment to operational efficiency and customer satisfaction. Adept at ensuring compliance with safety regulations, verifying documentation, and delivering seamless logistics support. Known for adaptability, a strong work ethic, and the ability to thrive both independently and in team environments.
Overview
1
1
year of professional experience
Work History
Cargo Agent
Air General
Chicago, Illinois
02.2025 - Current
- Processed cargo shipments according to safety and regulatory standards.
- Communicated effectively with team members to ensure workflow efficiency.
- Maintaining cleanliness and organization in the cargo handling area.
- Verifying proper documentation for shipments, including bills of lading, manifests, Air Waybills, customs documents, and other required paperwork.
- Providing customer service in accordance with company policies and procedures.
- Effectively communicating with customers and our team in regard to import/export shipments, inquiries, and team efficiency.
- Ensured accurate data entry into computer systems related to cargo tracking information.
- Processed payments from customers for shipping services rendered.
- Adhered to all safety regulations pertaining to the handling of hazardous materials and AVI (live animal aviation).
- Processed cargo documentation for inbound and outbound shipments.
Education
High School Diploma -
Elmwood Park High School
River Grove, IL06-2024
Skills
- Workflow efficiency
- Customer service
- Schedule coordination
- Problem solving
- Leadership
- Time management
- Active listening
- Computer skills
- Decision-making
- Organization and time management
- Relationship building
- Team collaboration
- Attention to detail
- Effective communication
Timeline
Cargo Agent
Air General
02.2025 - Current
High School Diploma -
Elmwood Park High School
Similar Profiles
Theodore Dull IITheodore Dull II
Operations Manager at Air GeneralOperations Manager at Air General
Ian DvergstenIan Dvergsten
Cargo Agent at Air GeneralCargo Agent at Air General
Justin TagoaiJustin Tagoai
Warehouse Supervisor at Air GeneralWarehouse Supervisor at Air General
JARED DelgadoJARED Delgado
Certified Ophthalmic Technician at Kovach Eye InstituteCertified Ophthalmic Technician at Kovach Eye Institute
Joseph AccardoJoseph Accardo
Seasonal Worker at Cook County Forest PreserveSeasonal Worker at Cook County Forest Preserve