Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Samantha Dimas

Dallas,TX

Summary

Skilled in crafting high-quality beverages and providing exceptional customer service. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments. Expertise in coffee preparation, machine maintenance, and inventory management, with friendly and approachable demeanor.

Overview

3
3
years of professional experience

Work History

Barista

Starbucks
08.2022 - Current


  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Used POS system to accurately enter orders and process payments.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
  • Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
  • Maintained clean and organized workspace, ensuring welcoming environment for customers.
  • Provided exceptional customer service, resolving any complaints promptly and maintaining positive reputation.
  • Managed time efficiently in order to complete all tasks within deadlines.

Sales Associate

Orange Theory Fitness
08.2024 - 02.2025


  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend memberships that fit their budget and routine goals
  • Initiated clienteling approach to build strong relationships with key customers, encouraging repeat business.
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Organized and detail-oriented
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

High School Diploma -

Woodrow Wilson High School
100 S Glasgow Dr
05-2024

Skills

  • Time management
  • Attention to detail
  • Problem-solving
  • Active listener
  • Beverage preparation
  • Excellent memory
  • Fluent in Spanish
  • Sales expertise
  • Multitasking and organization
  • Cleaning and sanitizing
  • Available weekends
  • Positive and friendly attitude
  • Cash handling

Accomplishments

Raised the "above and beyond" , "speed of service" and "beverage taste" In 3 weeks by accommodating various bar stations from a 35% - 40% rapidly to a 78% in my switch from part time to full time.

Languages

Spanish
Native or Bilingual

Timeline

Sales Associate

Orange Theory Fitness
08.2024 - 02.2025

Barista

Starbucks
08.2022 - Current

High School Diploma -

Woodrow Wilson High School

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Samantha Dimas